Senior Patient Access Specialist - Surgical Scheduling

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What awaits you:

• Day shift: 8:30am - 5:00pm, Monday - Friday.
• Hybrid role: Work at least 2 days from home!
• Room for growth!
• Outstanding team in a diverse work environment!
• Medical, Dental, and Vision Insurance.
• Retirement Savings Plan w/employer contribution.
• Generous Paid Time off & Paid holidays!
• Employee and Dependent Tuition assistance benefits!
• Health and wellness programs and MORE!

As a Patient Access Team Lead in Surgical Scheduling, you'll:

• Provide support in lead capacity for technical and administrative activities.
• Assist supervisor in providing day-to-day coordination with Nursing and Anesthesia teams.
• Assist with training staff and serves as resource for staff related to complex situations.
• Receive inbound contacts (calls, emails, faxes, etc.) from patients and physicians requesting services within JHMI.
• Coordinate complex appointment scheduling linking consults, procedures and ancillary services required for specialty and multiple sub-specialties with the department, maintaining patient demographic and insurance pre-registration information in multiple scheduling systems (Meditech, IDX, OCIS, MOSAIQ or EPIC).

What you'll bring:

• High School diploma or GED.
• 3+ years of related work experience in a health care setting, medical scheduling, or medical call center.
• Leadership experience- lead, SME
• Critical thinking and ability to multi-task
• Medical scheduling experience preferred

About us:

Salary Range: Minimum $20.22/hour - Maximum $33.38/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.