Sr. Attendee Manager/Web Builder

Primary Responsibilities

50%- Develops detailed work plans, schedules, project estimates, resource plans and status reports to ensure the timely completion of web and mobile application builds. Conducts solutions meetings and is responsible for project tracking, reporting, testing and analysis. Ensures adherence to quality standards and reviews project deliverables. Manages the integration of vendor tasks as needed. Recommends and takes action to direct analysis and solutions of problems. Understands the system scope and project objectives, as well as the role and function of each team member in order. Responsible for hotel/room block management. Communicates with meeting attendees to answer questions. Reports and tracks invitation status of meeting attendees. Provides quality review of reports, including but not limited to rooming list, transportation manifest, group air and hotel. Creates name badges and assist with On-Arrival, where applicable. Uploads required documentation in customer preferred tool. Develops and manages to project budgets, timelines, and requirement documents. Leads change management.

30%- Directs and participates in the requirements gathering, definition and design of assigned projects. Responds to request for proposal (RFP) technical questions. Conducts requirements gathering meetings with clients. Conducts meetings to develop appropriate solutions. Participates in presentation of requirement documents. Conducts meetings with development and testing team members to review all requirements.

20%- Conducts project debriefs to ensure understanding of improvement opportunities. Engages management, operating team members and other system/application teams in the development and implementation of efficient and effective process methodology for delivering solutions. Maintains master tracking calendar of web projects. Ensures adherence to all department standards including those for systems/applications and the delivery of high-quality products and services. Remains current with industry trends/technology and handles special assignments as requested by Event Registration Management.

OTHER- This job function requires or may require travel to destinations worldwide, in support of client site inspections and/or program operations. There is an inherent risk associated with all travel, often as a result of extraordinary circumstances. Therefore, during an emergency, it is your duty to provide the necessary guidance and leadership, and to promote the safety of the client, travel participants and other Maritz employees by implementing or supporting prescribed crisis procedures.

Qualifications

• Bachelor's degree or equivalent experience required.

• A minimum of three years of experience with Group Travel processes.

• Web development experience required.

• Understanding of Event Registration Solutions products and offerings.

• Intermediate experience in IT project management leadership and development of IT project budgets.

• Ability to handle multiple projects simultaneously and work with aggressive timelines.

• Effective communication skills related to technology concepts and recommendations to clients and internal decision makers preferred.

• Knowledge of two or more ERS products and SME in one product and understanding of basic database concepts.

DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job.

Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, 401k, tuition reimbursement, paid time off, and more! Part-time employees may qualify for medical, 401k, and paid time off depending on total hours worked. View all details at www.MaritzBenefits.com.

Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please.

Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-9761 or by sending an email to peopleanddevelopment@maritz.com.