New

Product Manager

Federal Express Corporation
United States, Tennessee, Memphis
3690 Hacks Cross Road (Show on map)
Jun 12, 2025
The Product Manager leads an Agile program in delivering the right business solutions, at the right time, to the right customers and stakeholders. Builds relationships and influences leadership, customers, Architects and other stakeholders to convert solutions into realizable business value. They are responsible for identifying customer needs, continuously defining and refining value stream and program epics into features, prioritizing and sequencing them on the program roadmap, and working with Product Owners to translate features into user stories that will satisfy the program and product solution vision. This will include defining feature acceptance criteria and the definition of completion/release to customer. This position will achieve results through strong influence in building relationships, gaining support and providing direction to Product Owners on an Agile Release Train Essential Functions Understands and supports prioritized Portfolio and Value Stream work by collaborating with IT Solution Architect, Business Architect, and Epic Owner to breakdown epics/capabilities into program features. Converts solution for one or more epics into features which are defined and refined within the program backlog and prioritized and sequenced on the program roadmap. Manages the delivery of business value through prioritized features and enablers working through the program Kanban and the program backlog to ensure there are adequate ready features in the backlog at all times. Leads and collaborates with Product Owners on understanding of features to translate into stories for the appropriate team backlog(s) within the Agile Release Train. Leads feature definition and refinement including establishing feature acceptance criteria. Understands the specific customer and stakeholders needs, collaborates with business and technical architects and value stream leadership to define solutions with portfolio strategy in mind. Works with system and solutions technology members to influence decision-making and sequencing of key technological initiatives that will lead to product delivery. Contributes to and helps lead program planning by defining and presenting the business intent, planned features, and highlighting any known dependencies and milestones throughout the next program increment. Leads the program increment demo to evaluate business value delivered against the business intent and inspect and adapt the product or solution for the next program increment. Collaborates with Product Managers supporting other programs and value streams to determine cross-program impacts, interdependency of work and priorities, and a plan for communication, coordination and delivery of a larger solution. Provides input and feedback to Epic Owners on new and existing epics, with customer needs in mind. Communicates with stakeholders on progress of solutions. Maintains epics and features in required agile planning tooling solution(s). Performs other duties as assigned. Minimum Education Bachelor's Degree in a Science, Technology, Engineering or math required. In addition to minimum experience, an additional four (4) years of relevant, demonstrated experience working as a project lead responsible forbreaking down complex projects into solutionable deliverables across organization-wide projects or system design (waterfall, Agile, etc.) will be considered in lieu of a degree. Minimum Experience Four (4) years' years demonstrated technical experience as a system user subject matter expert, including one (1) year as a project lead responsible for breaking down complex projects into solutionable deliverables, across organization-wide projects or system design (waterfall, Agile, etc.) required. Experience working in an Agile environment and applying SAFe preferred. Knowledge Skills and Abilities Knowledge of Agile and Lean values/concepts and scaling with SAFe framework required Demonstrated solutions based thinking with the ability to break down complex concepts into understandable, smaller and sequential deliverables Strong influencing skills to guide leadership, Business Architects, Product Owners, Agile Release Trains, and all stakeholders to understand vision, resources, priorities and definition of completion/release Strong ability to tailor communications of complex concepts to all levels in an understandable manner Technical knowledge as a system user subject matter expert preferred to understand IT system and priorities as it relates to features and iteration requirements Business acumen and ability to understand the larger company strategy Software skills, including use of Microsoft Office and web-based applications Job Conditions Some travel may be required. Preferred Qualifications: Must possess strong skills and working knowledge of Brokerage and Custom Clearance processes. Pay Transparency: Pay: Additional Details: To be eligible for consideration, you must APPLY and UPLOAD your resume. Remote available. Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com. Applicants have rights under Federal Employment Laws: Know Your Rights Pay Transparency Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-Verify Notice (bilingual) Right to Work Notice (English) / (Spanish)