Manager Transaction Flow/Full Time/Hybrid

GENERAL SUMMARY:

This position is responsible for managing the following functions within the Corporate Business Office (CBO): Effective design of the insurance recovery and patient pay workflows, The identification of root causes resulting in edits and denials, Developing error prevention initiatives and coordination with Henry Ford Health (HFH) business units and internal customers. This position oversees these functions across the multi-facility integrated healthcare delivery system; which includes functions associated with all HFH hospitals, outpatient clinics and employed physicians. This position leads through sharing knowledge, motivation and engages the Business Center teams to provide high quality services, which meet or exceed customer expectations. Collaborates with members of the teams, identifies departmental and business unit priorities, ensures compliance of third-party regulatory requirements, establishes goals and implements strategies designed to maximize reimbursement for the Health System and fosters a culture of innovation, employee engagement, and exceptional business performance.