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Front Office Manager

University of Arkansas
United States, Arkansas, Fayetteville
346 North West Avenue (Show on map)
Jun 20, 2025
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Closing Date:

07/05/2025 Type of Position:Administrative Operations and Support

Workstudy Position:

No Job Type:Regular
Work Shift:
Day Shift (United States of America)

Sponsorship Available:

No Institution Name: University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation's top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation's strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Applicants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.

Department:Admin Services

Department's Website:

https://cea.uark.edu/ Summary of Job Duties:The Front Office Manager will manage the front office environment and will hire, supervise, train and evaluate the front office staff. The Front Office Manager will also oversee the sending of Accommodation Letters, the in-processing of applications for service and the scheduling of appointments, ordering of office supplies and catering, and the scheduling of meeting rooms. The Front Office Manager will supervise departmental financial transactions and actions, and maintain electronic records and databases related to departmental programs as well as review and route departmental emails to the appropriate party. This position requires that records, requests, and communication be kept confidential, and that data be compiled as requested.

Regular, reliable, and non-disruptive attendance is an essential job duty, as are critical thinking skills and the ability to create and maintain collegial, harmonious working relationships with others. Qualifications:

Minimum Qualifications:

  • The formal education equivalent of a bachelor's degree with a major in sociology, public administration, management, or a related field

  • At least two years of experience in program administration or a related area

Applicable equivalencies may be considered for the above qualifications.

Preferred Qualifications:

  • Two or more years of supervisory experience

  • Two or more years of customer service experience

  • Two years of experience working with individuals with disabilities

Knowledge, Skills, & Abilities (KSAs):

  • Knowledge of Microsoft Office 365 including Word, Excel, PowerPoint, Outlook, and Teams

  • Skill and ability to operate standard office equipment such as PC, fax, copier, printers and multi-line phone

  • Outstanding written and verbal communication skills

  • Exceptional interpersonal skills

  • Excellent customer service skills

  • Detail oriented, organized, reliable, and flexible with broad technical skills

  • Ability to multi-task in a high traffic area with constant interruptions, and ability to think critically and logically to solve problems as they arise.

  • Ability to work as a team or independently using discretion while making sound decisions on a regular basis

  • Proactive ability to manage constantly shifting priorities, deadlines, and demanding schedules

  • Ability to maintain a high degree of discretion needed due to the volume of sensitive and confidential issues

  • Ability to work well with a diverse population

  • Ability to be dependable and punctual

  • Ability to deliver and receive critique and feedback positively

Additional Information:

Salary Information:

$39,930 (Commensurate with education and experience)

Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status

Recruitment Contact Information:

Elaine Belcher
Associate Director of Administrative Services
ebelche@uark.edu

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Special Instructions to Applicants:

Pre-employment Screening Requirements:Criminal Background Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:N/A Frequent Physical Activity:Talking Occasional Physical Activity:N/A Benefits Eligible:Yes
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