President-Hospital & Campus Operations - Henry Ford Jackson Hospital
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![]() United States, Michigan, Jackson | |||||||||||||||
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GENERAL SUMMARY: Henry Ford Health is conducting a search for the President of Henry Ford Jackson Hospital. Reporting the Market CEO, the President will provide overall leadership of the hospital and campus operations and assure the facilities operate in a responsible manner to optimally fulfill Henry Ford Health system strategy. The President will direct all internal operations of the hospital and campus while developing and implementing short-term tactics within long-term strategies that provide high quality and cost-effective health care. They will ensure clinical and administrative services are organized to meet population/market needs and deliver improved health and performance within its site of care and community. This leader will be responsible for aligning, integrating, and implementing all aspects and functions of the continuum of care process, i.e., patient flow, case management, social services, utilization review for patient transfer and discharge programs for the hospital and campus. In addition, they will be responsible for providing overall direction and guidance to the operational activities of the organization with the objective of maximizing growth and profitability as well as day-to-day leadership and management to all hospital and campus operational functions. Additionally, this leader will provide market-focused leadership and act as the liaison with local the Advisory Board. They will also serve as the local market leader in the identification, evaluation, and development of local market growth strategies and/or collaboration opportunities. HENRY FORD JACKSON HOSPITAL: Henry Ford Jackson Hospital is a member of the Henry Ford Health system. It is a 420 bed Magnet designated and level II trauma center. The acute care services they offer are complemented by more than 40 community-based ambulatory locations. The hospital offers a wide range of specialty services, including cardiac surgery and minimally invasive structural heart procedures, neurosurgery, and advanced cancer care. It also provides home health and hospice services, including the Henry Ford Hospice Home which serves as the only residential hospice facility in Jackson County. PRINCIPLE DUTIES AND RESPONSIBILITIES: * Provides executive leadership and oversight to an assigned hospital and campus operations ensuring the delivery of operational and service excellence including a focus on excellence in personalized care in a variety of delivery settings (e.g., inpatient, emergency, ambulatory, home care, sub-acute, physician networks, etc.) for a defined organization or designated service delivery area. * Leads the formation of a hospital and campus operational vision and strategic plan, the development and achievement of goals and objectives and evaluates the hospital and campus continuing effectiveness within the framework of Henry Ford Health. Ensures the analysis of community needs and the development of supportive programs and services. Develops a portfolio of services that meets changing marketplace needs, integrates, and manages healthcare disciplines to meet customer demands. Ensures appropriate Henry Ford Health system alignment and supports the design, implementation and functioning of effective financial review and control procedures. * Maximizes operating and financial performance and growth through effective financial management, enhanced productivity, leveraging of resources, increased market share and expanded philanthropic support. Responsible for improving the efficiency of all continuum-of-care including case management, patient flow, patient transfer and discharge processes as well as outcomes through the development of methodologies that enhance patient flow and case management based on best practices for managing cost and quality, including the use of technology (case management). * Proactively employs participative management and leadership approaches that optimize talent recruitment and effectiveness and retention planning. Selects, leads, and evaluates performance of hospital and campus operational leaders and empowers others to exercise leadership in achieving goals, developing new concepts, and taking initiative. * Plans, prioritizes, directs, and evaluates hospital and campus organization activities to create and maintain operational and clinical excellence. Champions growth, change and improvement, seeks out and capitalizes on opportunities for improving or expanding the hospital and campus's services in collaboration with the Market CEO in response to the health care needs of the community and the strategic goals of Henry Ford Health. * Initiates the development, implementation and oversight of processes and procedures for patient transfers to the hospital and campus facilities from other facilities within Henry Ford Health as well as hospital entities external to Henry Ford Health. Responsible for coordination, relationship management and process/procedure development and implementation for referring physicians regarding patient transfers. Develops a systematic approach designed to improve overall efficiency of case management/patient flow functions including a long-term plan for integrated patient flow/case management methods for the hospital and campus. * Collaborates in a highly effective manner with medical, administrative, hospital, campus staff, and leadership while informing each stakeholder of opportunities to improve patient flow, length of stay and cost per case. Makes recommendations to the Market CEO concerning case management models, through-put models, and other methods for reducing length of stay and cost of care while maintaining quality outcomes. * Promotes the image and utilization of the hospital and campus operations through effective marketing, representation to the public, civic and business communities, establishing trust and respect for the hospital and campus and its services. * Participates regularly in Jackson community events and forums, forms relationships with other community leaders and establishes a presence as a trusted community leader. * Ensure the adequacy and installation of Henry Ford Health system procedures and controls to maintain communication and adequate flow of information and maintaining adequate management control and direction of the hospital and campus. * Creates and maintains physician and hospital and campus relationships built on shared values, trust, and mutuality. Develops sustainable relationships that result in supportive patient care systems, physician access/satisfaction, and quality, efficient care across the delivery platform. * Responds to the community's needs for quality health care services by monitoring the adequacy of the hospital's medical activities and closely coordinating with the Board and Medical Staff in achieving and maintaining the required standards of medical performance. * Appoints, develops, mentors, and supports a hospital and campus leadership team that provides comprehensive and well-developed daily operational leadership and collaborates with other providers to improve health services in the community. * The President/CEO will ensure the Board of Trustees, which is a fiduciary board, are fully informed and supported in their work. Keep the BOT aware of relevant trends necessary for strategic planning and long-term vision of the hospital, as well as all matters according to the Affiliation Agreement. * Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Henry Ford Health Compliance Program, Standards of Conduct, as well as other policies by ensuring adherence in a manner that reflects honest, ethical, and professional behavior. KEY PERFORMANCE METRICS:
EDUCATION/EXPERIENCE REQUIRED: * Master's degree in business, Health Administration or a related field and a minimum of ten years of management experience, including progressively responsible executive level experience (non-physician or physician) within a health care entity. * In depth knowledge and understanding of all business aspects of health care with particular emphasis on the principles and practices of high quality, innovative patient care/services, challenges and trends and extensive track record with managing and improving operations. * Adaptability, forward thinking and analytical ability to provide vision and conceptualize well in unstructured, fast-paced, dynamic, and multi-functional environments requiring creativity, innovation, discipline, foresight, and mature professional judgment. * Exceptional leadership, facilitation, relationship development and communications skills to: o Counsel and collaborate; inspire, develop, and build confidence in others; create alliances and relationships; and successfully manage complex relationships and influences with diverse internal and external groups and foster an understanding and commitment to Henry Ford Health and business of healthcare. o Adapt style and approach to match audiences in presenting advisory, persuasive, and authoritative recommendations on complex topics. o Ability to extensively leverage technology to create and sustain improved quality, service, and operations. o Must thrive in an accountable, collaborative, shared leadership environment. Additional Information
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