New

Patient Services Rep-Community Specialist; 1.0FTE; Day/PM Shift

UnityPoint Health
United States, Wisconsin, Madison
8001 Raymond Road (Show on map)
Jun 26, 2025
15131BR FTE: 1.0 Shift: Day/PM shift Compensation: Commensurate with experience. Hours Per Week: 40 Weekends: Benefit Eligible The Patient Services Representative/Community Specialist facilitates the functioning of the Child and Adolescent Psychiatry Unit program in a variety of supportive functions to include, but not be limited to, the following: Child and Adolescent facility front entrance reception desk reception Support for the Child/Adolescent Intensive Outpatient Services (IOS) program. Facilitates outpatient registration and supports authorization processes. Provides professional staff clerical assistance and support in conjunction with the department Administrative Assistant. Secretarial support as assigned. Why UnityPoint Health? Commitment to our Team - We've been named a Top 150 Place to Work in Healthcare 2022 by Becker's Healthcare for our commitment to our team members. Culture - At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve. Benefits - Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Diversity, Equity and Inclusion Commitment - We're committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation. Development - We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience. Community Involvement - Be an essential part of our core purpose-to improve the health of the people and communities we serve. Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work. https://dayinthelife.unitypoint.org/ Required Qualifications: High School Diploma or equivalent Experience in a customer service or administrative support role in a healthcare setting. CPR Knowledge of general MS office systems including Outlook, Word and Excel. Proficiency with keyboarding. Customer service experience Effective verbal and written communication skills CPI Training within 90 days of hire. Use of usual and customary equipment used to perform essential functions of the position. Preferred Qualifications: Once or more years of experience in a Mental Health setting. Knowledge of registration processes, Epic Cadence program. Knowledge of medical terminology. EEO/M/F/D/V