IMO Support Specialist

Are you a highly organized, detail-oriented individual who enjoys conducting research and working in a fast-paced, supportive environment? Clay Consulting could be the perfect opportunity for you!

Join us at Clay Consultingfor aRemote position, as a IMO Support Specialistand help support our nation's veterans!

In this role, you'll merge hands-on care with administrative precision, making a real difference in the lives of those who've served. Step into a purpose-driven career where your work truly matters.

JOB SUMMARY:

As a Medical Assistant at Clay Consulting, you will have a crucial role in supporting the efficient operation of the clinic by providing administrative and clinical support. You will support healthcare providers and claimants through a variety of tasks related to VA Claim Exams (C&P Exams). Excellent organizational skills, attention to detail, and proficiency in medical procedures are essential for success in this role.

DUTIES/RESPONSIBILITIES:

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  Conduct IMO research accurately and on time as defined by your manager.

  
  
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  Complete the daily IMO Support Tracker to document research performance.

  
  
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  Meet minimum weekly IMO requirements set by the IMO Support Manager.

  
  
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  Maintain regular communication with the IMO Support Manager to offer feedback and updates.

  
  
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  Follow the weekly provider IMO allocation given by your manager.

  
  
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  Train and support new IMO Specialists as needed.

  
  
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  Assist with administrative tasks as assigned.

  
  

REQUIRED SKILLS/ABILITIES:

• Knowledge of general office equipment (computer, fax, copier, scanner, phone).
• Proficiency with Microsoft Word, Outlook, Excel, and Internet.
• Strong understanding of HIPAA regulations and confidentiality requirements.
• Ability to type 40+ WPM.
• Excellent written and verbal communication skills.
• Strong attention to detail and commitment to high-quality work.
• Effective organizational skills, with the ability to work independently and manage time well.
• Maintains a positive, professional, and team-oriented attitude.
• Ability to focus in a busy environment and manage pressure and stress productively.
• Dependable, follows company policies, and adapts well to change.

EDUCATION & EXPERIENCE:

• High School Diploma or equivalent.
• Proficiency in phlebotomy is mandatory
• Previous experience as a Medical Assistant or in a healthcare setting is preferred.
• Completion of an accredited Medical Assistant program or relevant certification is preferred.

PHYSICAL REQUIREMENTS:

• Ability to stand, walk, and move for extended periods during patient interactions and room preparations.
• Manual dexterity and hand-eye coordination to handle medical instruments and perform procedures accurately.
• Lift and carry medical supplies and equipment, which may require physical strength and stamina.
• Visual acuity to read medical records and monitor patient vitals.

NOTE:

This job description is intended to provide a general overview of the responsibilities and requirements for the Medical Assistant position. Specific duties and responsibilities may vary based on the clinic's needs and may be subject to change at the discretion of the employer.

Clay Consulting offers our vendors a vast network of providers who perform Compensation and Pension (C&P) exams, Separation Health Assessments (SHAs), and Reserve Health Readiness Program (RHRP) evaluations for our Nation's Veterans. Our offices are outfitted with state-of-the-art equipment and highly skilled medical professionals. We pride ourselves on delivering quality services in a timely manner.

Clay Consulting, LLC is an Equal Opportunity Employer and affords equal opportunity to all qualified applicants for all positions without regard to protected veteran status, qualified individuals with disabilities and all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or any other status protected under local, state or federal laws.

Equal Opportunity Employer- Minorities/Females/Disabled/Veterans

Clay Consulting offers a fast-paced team atmosphere with competitive benefits.