Sr. Product Manager, Enterprise Partner Experience Platform

We would love for you to explore other opportunities within Asurion.

Location: Remote - USA (SF Bay area) or Nashville, TN

Reports to: Sr. Director of Product, Enterprise

Asurion is revolutionizing how Fortune 500 enterprisesincluding Alphabet, Microsoft, and Amazonengage with our AI-powered lifecycle care platform. Were seeking a Senior Product Manager Enterprise Partner Experience Platform to architect the next-generation partner interface that becomes the operational command center for the worlds largest tech partnerships.

Youll be building the strategic control tower that enables billion-dollar partnerships to scale, optimize, and innovate at speed. Your platform will transform how enterprise clients extract maximum value from their Asurion relationship.

• The Partner Command Center: Design and deliver the primary digital interface where Fortune 500 partners orchestrate their entire tech care ecosystemfrom real-time performance monitoring to autonomous configuration management.
• Intelligent Self-Service Capabilities that enable partners to:
  • Visualize success in real-time: Advanced analytics dashboards showing solution health, usage trends, and revenue impact
  • Configure autonomously: Self-service product packaging, pricing optimization, and feature activation without engineering support
  • Discover and activate: AI-powered recommendations for new capabilities and expansion opportunities
• Platform-Led Growth Engine: Create the infrastructure that turns every partner interaction into an expansion opportunity through intelligent upselling, feature discovery, and automated optimization suggestions.
• Enterprise-Grade Integration Hub: Collaborate with world-class engineering and data science teams to deliver a platform that scales from millions to billions of interactions seamlessly.

• 5+ years building enterprise-grade capabilities that Fortune 500 companies depend onwhether thats dashboards, admin portals, or partner management systems
• Deep SaaS DNA: You understand the mechanics of usage analytics, monetization strategies, and B2B configuration workflows that drive recurring revenue growth
• Global scale experience: Youve built solutions for multi-partner ecosystems involving complex pricing models, entitlements, and enterprise integrations
• Strategic product thinking: You excel at synthesizing enterprise client feedback, business requirements, and data insights into platform-level strategy that drives measurable outcomes
• Technical depth with business impact: Strong technical acumen combined with commercial intuition and exceptional stakeholder management across C-suite relationships

• You will build the interface through which $B-class partners run and grow their Asurion business
• Redefine enterprise partnerships: Your platform will set the new standard for how global tech leaders engage with service providerscreating transparency, control, and agility
• Drive significant revenue expansion: Enable product-led growth at enterprise scale through intelligent pricing experiments, packaging optimization, and automated feature discovery
• Build the foundation for growth: Your work becomes the scalable infrastructure that supports Asurions evolution into a multi-billion dollar platform company