Senior Scrum Master

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you.

Under minimal supervision, this position ensures that the Scrum team utilizes the values and practices of Scrum. Ensures that the Scrum process is used as intended. Responsible for removing impediments to the ability of the team to deliver product goals and deliverables, increasing the likelihood of the project's overall success.

What you'll be responsible for:

• Facilitates Agile ceremonies (Scrum, Sprint planning, Grooming, Demo, Retrospective etc.) and track Retrospective items to closure
• Guides the team and organization on how to use Agile/Scrum practices
• Responsible for removing impediments to progress and guiding the team to remove impediments
• Facilitates completion of tasks and goals without using coercion, assigning, or dictating tasks
• Leads discussions, decision making, and conflict resolution
• Assists with internal and external communication, improving transparency, and radiating information
• Provides support to the Product Owner with respect to grooming and maintaining the product backlog
• Provides team support by utilizing a servant leadership style and leading by example
• Makes sure Team adheres to the defined Agile process and look for opportunity to improve it
• Make sure definition of done is achieved before closing any work item
• Assess delivery risk and raise It to management
• Attend scrum of scrums, and share ideas with other Scrum masters
• Understand current Agile maturity model and help moving it forward

What you'll need to have:

• Bachelor's degree
• First level Scrum Master Certification (CSM, PSM I)
• Minimum of 7 years of experience in a Scrum Master role for a software development team that utilized Scrum principals, practices, and theory.
• Minimum of 8 years' overall IT experience
• Experience in the transformation an organization from legacy SDLC/waterfall to Agile is a plus

What would be nice for you to have:

• Has broad expertise or unique knowledge and contributes to company objectives as a subject matter expert (SME). Works on highly complex and diverse projects. Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Exercises independent judgment in selecting methods, techniques and evaluation criteria for obtaining solutions.
• Excellent skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and transparency.
• Excellent knowledge of well documented patterns and techniques for filling intentional gaps left in the Scrum approach.
• Excellent knowledge of Agile approaches including Scrum and Kanban.
• Proven experience with Agile techniques including User Stories, TDD, Continuous Integration, Continuous Testing.
• Previous experience acting as a team lead.
• Excellent communication and mentoring skills
• Experience with Microsoft Azure DevOps or similar agile delivery management tool
• Excellent knowledge on software development life cycle
• Excellent communication and mentoring skills
• Experience in working with distributed Team members spread across multiple locations and time zones

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being. We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial wellbeing of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of incidents of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job description may be requested through the interview process at any time.