Sales & Service Consultant (Ocoee, FL)

Join Our Team as a Sales and Service Consultant! If you're a motivated and customer-focused individual with a passion for sales and service, we want to hear from you!

Are you passionate about delivering exceptional customer service and driving sales growth? Do you have a strong background in sales and service, with a keen interest in the healthcare and health insurance industry? We're looking for talented Sales professionals to join our team and help us deliver outstanding experiences for our members. The office is located on 8849 W. Colonial Dr, Ocoee, FL 34761

Key Responsibilities:

• Provide top-notch service to our members, resolving issues and answering questions related to healthcare, health insurance, and related topics.
• Educate members on self-service tools and guide them to value-based providers.
• Host customer video appointments and generate leads for new sales and sales of replacement and add-on products.
• Identify and contact at-risk customers, developing and executing retention strategies that meet their needs.
• Analyze prospect needs and match them to our products, conducting plan comparisons and facilitating the application process.
• Promote and facilitate APO enrollment and set-up, ensuring new customers receive orientations and information on self-service and shopping tools.
• Sell health and ancillary insurance products to Florida individual consumers and small groups

What We Require:

• High School Diploma or GED
• 3+ years of experience in a sales and service environment, with a strong track record of success.
• Excellent verbal and written communication skills, with experience using MS Word, MS Excel, MS PowerPoint, Internet, and web-based tools.
• A State of Florida 2-40 license (or willingness to obtain within 60 days).
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Experience with health insurance products, including individual and group plans, is a plus.

What We Prefer

• Bilingual in Spanish/English is highly desirable
• Bachelor's degree in related field Marketing
• Experience with health insurance products to include individual and group plans

What We Offer:

As a Florida Blue employee, you will thrive in our Be Well, Work Well, GuideWell culture where being well as an individual, and working well as a team, are both important in serving our members and communities.

To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to:

• Medical, dental, vision, life and global travel health insurance
• Income protection benefits: life insurance, short- and long-term disability programs
• Leave programs to support personal circumstances
• Retirement Savings Plan including employer match
• Paid time off, volunteer time off, 10 holidays and 2 well-being days
• Additional voluntary benefits available and a comprehensive wellness program

Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ.

To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases.

Typical Hourly Pay Range: $20 - $25

Hourly Pay Range: $20 - $33

Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring.

General Physical Demands

• Exerting up to 10 pounds of force occasionally to move objects.
• Jobs are sedentary if traversing activities are required only occasionally.

We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.