Dispatcher

General Purpose:

Provide quality customer service to our customers and drivers while minimizing costs of hauling through effective dispatching of loads.

Duties and Responsibilities:

• Direct the daily distribution of raw milk loads to cover orders, maintain customer schedules and monitor for changes
• Contact drivers with daily delivery schedules
• Serve as contact for all customer changes and distressed loads.
• Monitor milk movements to assure all producers remain qualified during qualifying months and between Federal Orders. Maximize diversions and transportation credits where applicable
• Monitor secondary freight costs and work to minimize those costs when scheduling deliveries. Coordinate dispatching and maintain records of all loadouts
• Communicate customer issues to Field Manager. Communicate driver issues to Lead Dispatcher and Location Manager
• Be part of on-call rotation including periodic evenings, weekends and some holidays
• The requirements herein are intended to describe the general nature and level of work performed by employee; but is not a complete list of responsibilities, duties and skills required. Other duties may be assigned as required
• This is a full time position

Pay and Benefits:

• Competitive pay
• Medical
• Dental
• Vision
• 401k Employer Match
• Generous vacation
• We are proud to offer access to your wages on-demand, no need to wait for pay day!
• And more...

Education and Experience

High School Diploma or GED or equivalent preferred

One or more years of related experience in dairy/field/hauling preferred

Necessary Knowledge, Skills and Abilities

• Excellent telephone, problem-solving, and people skills
• Good attention to detail and ability to multi-task
• Good computer skills including MS Office software (Excel, Word)
• Experience with SAP business software a plus
• Ability to switch between tasks frequently
• Answer general questions and direct callers to appropriate people
• Friendly and polite voice and demeanor
• Ability to operate in a team environment by communicating effectively
• Moderate level of mechanical aptitude
• Valid driver's license with no significant violations or restrictions
• Must be able to read, write and speak English

An Equal Opportunity Employer