Digital Commerce Manager, National Accounts

Digital Commerce Manager, National Accounts

"Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships."

1.Set and champion the vision for online sales and experiences on Retailer.com

• Bring our consumer products and brands to life across the consumer journey by developing and executing go-to-market strategies for retailer digital properties.
• Primary point of contact for issues pertaining to online SKU presentation and brand performance on retailer.com.
• Manage all aspects of the digital shelf, ensuring quality content, data integrity, user flow and SEO to drive conversion.
• Responsible for driving growth in omni-fulfillment methods from build to execution on Retailer.com - Buy Online, Pick-up In-Store (BOPUIS), Direct-to-Consumer sales and Direct Fulfillment Centers (DFC).
• Partner with Sales teams and retailers to strategize, plan and execute retailer.com marketing activations
• Partner with retailer teams to maximize capabilities and inform future roadmaps.

2. Build strong cross-functional business relationships across Sales, Brand, Product Marketing, Digital and Retail Partner teams to enable, analyze and improve omni-channel experiences and grow sales.

• Partner with digital commerce managers, finance, supply chain, IT, Sales, Customer, In-store, Brand to ensure common processes, methods, sources of data and content are leveraged to ensure efficiency and resolve impediments.

3. Identify KPIs, track performance metrics, analyze data and translate to actionable insights that inform business strategies and decisions.

4. Lead 1-3 direct reports, internal team and/or agency partner focused on digital shelf, data enrichment, content optimization/syndication.

Required:

• 4+ years' experience in Sales, Merchandising or Online Merchandising, with at least 1-2 years in ecommerce specifically.
• Exceptional verbal and written communication and presentation skills
• Knowledge or experience in Digital Marketing or Retail Media Networks
• Demonstrated ability to synthesize multiple sources of input (data, business stakeholders, client research, design) and arrive at high quality decisions
• Experience leading complex cross-functional initiatives at large companies

Preferred:

• Large retailer Online Sales Experience preferred.
• Sales/Merchandising and P&L management experience preferred
• Expert knowledge in retailer ecommerce processes, technologies, operations, SEM and SEO.
• Excellent internal and external customer service orientation
• Exposure to managing employees and owning agency relationships.