New

Snow Sports Supervisor

Stratton Mountain Resort
parental leave, sick time, 401(k)
United States, New Hampshire, Lebanon
Jul 02, 2025
Seasonal (Seasonal) At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type). Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts Free or discounted multi-resort dependent season passes Free or discounted IKON pass Discounted golf & fitness center memberships Employee childcare rates & discounted seasonal programs Retail + F&B discounts Friends & family tickets Onsite medical clinic Medical, dental, vision, life, disability, EAP, HSAs, & FSAs 401(k) plan with company match Discounted tuition plan Paid parental leave Paid sick time, FTO, Vacation Additional perks & benefits for year round employees POSITION SUMMARY The Mountain Snow Sports (MSS) School Supervisor will play a key leadership role in supporting instructors and ensuring daily operations run smoothly and efficiently. Working closely with management and peers, the MSS School Supervisor will lead by example, coach instructors, manage logistics, and help deliver outstanding guest experiences. This role requires strong leadership, organizational, and communication skills as well as a passion for snow sports and instruction. This is a seasonal position, with both full-time and part-time opportunities available. The hourly compensation range for this role is $23.00 - $26.00/hour. ESSENTIAL DUTIES Assign instructors to lessons based on certifications, availability, and guest needs Maintain daily staffing plans and schedules using scheduling systems Manage instructor check-ins and facilitate morning line-ups Mentor and coach staff to maintain lesson quality and safety Resolve guest service issues professionally and in a timely manner Lead training sessions and clinics Support new instructor onboarding and seasonal development goals Deliver performance feedback Ensure payroll accuracy through daily check-ins and reporting Remain aware of labor and revenue goals to support departmental budget targets Assist with daily setup and breakdown of indoor and outdoor learning areas Teach lessons as needed (all ages and ability levels) Additional duties as assigned EDUCATION & EXPERIENCE REQUIREMENTS Education: High School Diploma, required Experience: Minimum of 1 season of snow sports instruction, required Previous leadership/supervisory experience, preferred QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS PISAA-AASI Level 1 certification, required Strong guest service and communication skills Proficiency in Microsoft Office Suite programs Proven ability to lead, coach, and positively influence others Strong problem solving abilities PHYSICAL DEMANDS AND WORKING CONDITIONS This position will be required to work weekends and holidays. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. An Equal Opportunity Employer