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QA/QC Specialist - Manufacturing & Assembly

Border States
life insurance, paid holidays, 401(k), retirement plan
United States, North Carolina, Charlotte
1515 S Clarkson St (Show on map)
Jul 02, 2025

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive rewards for your hard work.

This position will be located in: Charlotte, NC


Job Summary

The QA/QC Specialist ensures products, services, and processes meet quality and regulatory standards through effective Quality Assurance (QA) and Quality Control (QC) practices. This role involves developing and implementing quality systems, conducting inspections and audits, and collaborating with cross-functional teams to resolve quality issues and drive continuous improvement. The specialist plays a key role in maintaining compliance, improving product reliability, and enhancing customer satisfaction.

Responsibilities

Essential Functions



  • Develops and maintains QA/QC policies, procedures, and documentation in compliance with industry standards (e.g., ISO 9001, GMP).
  • Conducts risk assessments and implements quality plans to prevent potential issues.
  • Reviews and updates SOPs to meet regulatory and organizational requirements.
  • Performs internal audits and inspections to ensure compliance with quality standards.
  • Inspects and tests raw materials, in-process, and finished products against specifications.
  • Investigates non-conformances and implements corrective/preventive actions (CAPA).
  • Uses testing tools and software to evaluate product quality and maintain detailed records.
  • Monitors quality metrics and leads continuous improvement initiatives (e.g., Six Sigma, Lean).
  • Ensures compliance with regulatory requirements (e.g., FDA, OSHA, EPA) and supports external audits.
  • Calibrates and maintains records for testing equipment.
  • Trains staff on QA/QC procedures and promotes a culture of quality.
  • Collaborates with cross-functional teams and suppliers to resolve quality issues and meet customer-specific requirements.


Non-essential Functions



  • Supports internal communication efforts related to quality programs or achievements.
  • Aids in preparing quality-related content for training materials or onboarding programs.
  • Attends industry seminars, workshops, or conferences to stay updated on best practices and trends.
  • Performs other duties as assigned by supervisor or other designate.

Qualifications

  • Bachelor's degree in engineering, quality management, science, or a related field or equivalent years of experience required
  • 2+ years of experience in quality assurance/quality control in manufacturing/assembly or supply chain.
  • Experience with quality management systems ISO 9001
  • Familiarity with regulatory standards relevant to the industry (e.g., FDA, GMP, OSHA).

Skills and Abilities

  • Strong knowledge of QA/QC principles, methodologies, and tools (e.g., statistical process control, root cause analysis).
  • Proficiency with quality inspection tools and equipment (e.g., calipers, etc.)
  • Proficiency in Microsoft Office Suite and quality management software (e.g., SAP, Minitab, or similar).
  • Excellent analytical and problem-solving skills with a keen attention to detail.
  • Ability to interpret technical drawings, specifications, and standards.
  • Strong written and verbal communication skills for reporting and collaboration.
  • Ability to work independently and as part of a team in a fast-paced environment.


Physical Requirements

Frequency at which you would carry/lift in a typical day:

Occasionally 0 - 33% Frequently34 - 66% Continuously: 67 - 100%



  • Lift from Waist:

    • < than 10 lbs. - Not at all
    • 10 to 25 lbs. - Not at all
    • 26 to 50 lbs. - Not at all
    • 51 to 75 lbs. - Not at all
    • 75 to 100 lbs. - Not at all
    • 100+ lbs. - Not at all


  • Lift from Floor:

    • < than 10 lbs. - Occasionally
    • 10 to 25 lbs. - Occasionally
    • 26 to 50 lbs. - Occasionally
    • 51 to 75 lbs. - Occasionally
    • 75 to 100 lbs. - Not at all
    • 100+ lbs. - Not at all


  • Carried for Distance:

    • < than 10 lbs. - Not at all
    • 10 to 25 lbs. - Not at all
    • 26 to 50 lbs. - Not at all
    • 51 to 75 lbs. - Not at all
    • 75 to 100 lbs. - Not at all
    • 100+ lbs. - Not at all



Physical Activity

Frequency at which you would do the following in a typical day:



  • Sitting (a continuous period of being seated) - Frequently
  • Standing (for sustained periods of time) - Frequently
  • Walking (moving about on foot to accomplish tasks) - Frequently
  • Bending/stooping (downward and forward) - Occasionally
  • Crawling (moving about on hands and knees or hands and feet) - Not at all
  • Climbing/Walking Stairs (ascending or descending) - Occasionally
  • Reaching (extending arms in any direction) - OFrequently
  • Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally
  • Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
  • Balancing (maintaining body equilibrium to prevent falling) - Occasionally
  • Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Continuously
  • Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Occasionally
  • Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
  • Grasping (Applying pressure to an object with the fingers and palm) - Continuously
  • Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Frequently
  • Talking (expressing or exchanging ideas by means of the spoken word) - Frequently
  • Driving (the control and operation of a motor vehicle) - Occasionally
  • Desk work (work usually performed at a desk) - Frequently
  • Use of a computer - Frequently
  • Use of a telephone - Frequently
  • Hearing (Perceiving the nature of sounds at normal speaking levels) - Continuously
  • Exposure (to adverse weather & temperature conditions) - Occasionally
  • Travel (travel needed to perform job duties) - Occasionally

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer's discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.

Our History

Border States is a leader in the electrical supply distribution industry withover 120 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers' needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others.

Values

As a Border States employee-owner, you're responsible for living our mission, service philosophy and service standards.

Our Purpose

We believe unstoppable businesses shouldn't go it alone. We are owners - of relationships, of outcomes, of every moment these unstoppable businesses need to deliver.

Service Philosophy

We earn customer loyalty and confidence by caring about their needs and adding value to everything we do.

Service Standards

Border States employee-owners are competent, accurate, responsive, and engaged .

Your career

Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for?

Border States has a competitive benefits package which includes but is not limited to:

Health, Dental and Vision Benefits

Accident, Critical Illness, Hospital Indemnity

FSA & HSA

Employee Stock Ownership Plan (ESOP)

Disability Benefits

401(k) Retirement Plan

Life Insurance

Employee Assistance Program

Paid Holidays

Paid Volunteer Time

Personal Leave time and more!

Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.

Equal Opportunity For All

It's not just the law.It's something we've believed in since our founding.We value the diversity of all of our employee-owners and will always be an equal opportunity employer.

Drug Free/Smoke Free workplace



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