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Senior Business Control Specialist - CFO COO & Governance

Hispanic Technology Executive Council
United States, North Carolina, Charlotte
Jul 03, 2025

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Summary:
This job is responsible for driving and executing on internal control discipline and operational excellence within the Chief Financial Officer (CFO) organization. Key responsibilities include providing analytical and administrative support for the CFO organization's processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the CFO organization by evaluating data to help identify, track, and report issues and control improvements for remediation.

Responsibilities:

  • Executes project deliverables while partnering with stakeholders across Operational Risk and Controls Oversight (ORCO) and CFO to ensure collaborative progression

  • Participation on and/or leading new and ongoing projects and strategic initiatives to automate key reporting capabilities and delivering on process improvements and simplifications to enable increased focus on strategic priorities

  • Supports the development of automated monitoring and dashboards while assessing current tooling to ensure right tools are applied to the right opportunities

  • Communicate both written and verbally to impacted stakeholders across CFO in ad hoc and continual governance and reporting routines

  • Supports the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation

  • Executes initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success

  • Supports the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting

  • Develops efficient reporting, tooling and monitoring to provide CFO stakeholders transparency necessary to run the business (utilizing Alteryx, Tableau, SharePoint) etc.)

Required Qualifications:

  • Minimum of 3 years of professional work experience in risk management and/or finance preferably in the financial services industry

  • Hands-on experience building automation workflows, processes, and visualization dashboards utilizing intermediate to advanced proficiency in one or more emerging tech tools such as Alteryx and Tableau, Workiva, Power Query, Visual Basic, SQL and SAS

  • Prior experiences supporting strategic initiatives/projects

  • Excellent communication and project management skills

  • Creative thinker, thinks outside the box and challenges status quo

  • Analytical mindset able to resolve complex issues

  • Integrity, maturity, dependability and positive professional attitude

Desired Qualifications:

  • Bachelors degree in Business Administration, Finance, Accounting, or Economics

  • Experience with controls work (i.e.) Issues and Sub-issues Management, Single Process Inventory (SPI), Enterprise Services, Risk Identification, RCSA and the interconnectivity across the Companys business controls policies

  • Experience with CFO organization and related processes

Skills:

  • Controls Management

  • Issue Management

  • Monitoring, Surveillance, and Testing

  • Quality Assurance

  • Risk Management

  • Analytical Thinking

  • Attention to Detail

  • Critical Thinking

  • Problem Solving

  • Written Communications

  • Decision Making

  • Innovative Thinking

  • Prioritization

  • Recording/Organizing Information

  • Research

Shift:

1st shift (United States of America)

Hours Per Week:

40
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