Royalty Operations Manager (Contract)

The Manager, Royalty Operations (Temporary) will play a key role in supporting the end-to-end execution of royalty period close processes for the Macmillan US Trade division. This position is responsible for coordinating critical royalty activities, ensuring accuracy and compliance in workflows and processes. This is a hands-on role, focused on orchestrating statement finalization timelines, resolving processing issues, and executing key review and checking of steps. The ideal candidate will bring a strong operational mindset, attention to detail, and the ability to work cross-functionally in a fast-paced environment. Depending on performance and business needs, there may be scope for this temporary position to transition into a permanent role.

What you'll do:

Royalty Close Execution & Oversight:

• Manage and track all key activities and deadlines related to the royalty period close process.
• Conduct quality assurance checks on exceptions, tasks, and special handling requirements.
• Prepare and distribute summary-level reporting on royalty statement outputs.
• Track key activities and communicate required actions to relevant stakeholders.
• Coordinate the release of statements to internal or external platforms for recipient access.

Oversee Workflows & Processes:

• Distribute statement types via delivery channels.
• Prepare and send required payment-related communications.
• Validate key data alignment across systems.
• Investigate and resolve data gaps or inconsistencies.
• Support updates to stakeholder records.

Payment & Issue Resolution Support:

• Partner with Payment Operations to monitor and resolve exceptions, such as rejected or reversed transactions.
• Support compliance by organizing and maintaining relevant documentation and enrollment records.

Cross-functional Coordination:

• Work with internal teams (e.g., Finance, Legal, Contracts, Technology) to resolve issues and ensure data accuracy.
• Communicate progress and key milestones to stakeholders throughout the close process.

What you'll bring:

- At least 3-5 years of experience in royalty operations, finance, accounting, or a related field; publishing experience strongly preferred.
- Familiarity with Biblio royalty platform and SAP is highly desirable.
- Detail-oriented with strong organizational and time management skills.
- Comfortable executing processes and managing multiple deadlines.
- Proactive communicator and collaborator; capable of escalating issues effectively.
- High integrity and a commitment to accuracy and service excellence.

Ideal Experience/Education:

- Prior experience supporting a royalty period close or working within a royalty accounting department.
- Knowledge of contract structures and royalty agreements in the publishing industry.
- Bachelor's degree in Accounting, Finance, Publishing, or a related discipline.

This role will have an hourly rate of $50-$65/hour and will be onboarded/paid through Noor Staffing.

Macmillan Publishers is the U.S. trade company that is part of the Holtzbrinck Publishing Group, a large family-owned group of media companies headquartered in Stuttgart, Germany. Holtzbrinck Publishing Group's publishing companies include prominent imprints around the world that publish a broad range of award-winning books for children and adults in all categories and formats.

U.S. publishers include Celadon Books, Farrar, Straus and Giroux, Flatiron Books, Henry Holt & Company, Macmillan Audio, Macmillan Children's Publishing Group, The St. Martin's Publishing Group, and Tor Publishing Group. In the UK, Australia, India, and South Africa, companies in the Holtzbrinck Publishing Group publish under the Pan Macmillan name. The German publishing company, Holtzbrinck Deutsche Buchverlage, includes among its imprints S. Fischer, Kiepenheuer & Witsch, Rowohlt, and Droemer Knaur.

We are an Equal Opportunity Employer. We are actively seeking job applicants who reflect a broad representation of differences, including race, ethnicity, religion, sex, sexual orientation, gender identity/expression, physical ability, neurodiversity, age, family status, economic background and status, geographical background and status, and perspective. We believe that the best companies reflect the incredible diversity in viewpoints, backgrounds, and identities of the world in their staffs, and are committed to inclusive hiring across departments and levels. The successful candidate for this position will be an employee of Macmillan Publishing Group, LLC.