New

Workers' Compensation Claim Director

Vaco
$100,000.00 - $150,000.00 / yr
United States, Indiana, Crown Point
Jul 07, 2025
The Worker's compensation Claim Director is a remote and direct placement role. A valid California Adjuster's License is required + NY and NJ would be preferred. Overview: The Workers' Compensation Claim Director is responsible for supervising a team of adjusters and directly managing complex and litigated National and California workers' compensation claims. You'll ensure that claims are handled in accordance with state laws, corporate claim standards, and specific client expectations. Key Responsibilities: Supervise all claim activity on designated accounts to ensure quality, timeliness, and compliance. Directly handle complex and litigated claims as needed. Review, assign, and mentor claims staff while providing ongoing technical support and development. Monitor and authorize claim payments and reserve accuracy within designated authority levels. Collaborate with vendors including legal counsel, medical case managers, and surveillance providers. Identify training needs and provide coaching to support adjuster performance. Ensure diary compliance, accurate documentation, and proactive claim management. Qualifications: Minimum 10 years of workers' compensation claims experience, including 3 years in a supervisory or leadership capacity. Extensive knowledge ofCalifornia WC regulations and claim best practices. Strong analytical, organizational, and interpersonal skills. A proactive, service-focused mindset with the ability to build trust and lead with influence. Bachelor's degree preferred. Licenses & Certifications: Valid California Adjuster's License required (or ability to obtain quickly). SIP certification preferred. Industry certifications such as AIC, CPCU, or ARM are a plus. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.