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Investment Operations Specialist

MFS Investment Management
life insurance, flexible benefit account, 401(k)
United States, Massachusetts, Boston
Jul 08, 2025

At MFS, you will find a culture that supports you in doing what you do best. Our employees work together to reach better outcomes, favoring the strongest idea over the strongest individual. We put people first and demonstrate care and compassion for our community and each other. Because what we do matters - to us as valued professionals and to the millions of people and institutions who rely on us to help them build more secure and prosperous futures.

THE ROLE

Perform key operational responsibilities related to stewardship activities on MFS portfolios.

Provide daily, weekly, and monthly monitoring and reporting on assigned areas for the Investment Risk Monitoring team, which may include Internal Limits, SMA, ETFs, trading activity, and other areas that the team oversees.

WHAT YOU WILL DO

  • Proxy voting analysis, including:

    • Maintenance of client LOAs and POAs

    • QC of analyst votes

    • Monthly and annual reconciliation of proxy vote setup with external vendors

    • Weekly and monthly proxy reviews (Share Materiality, default account group, etc.)

    • Process class action settlement checks

    • Research and analyze trading information for class actions

    • Set up for proxy voting in MFS internal systems upon client onboarding

    • Quarterly code of ethics review

    • Participate in due diligence meetings for vendors

    • Complete retail SMA proxy monthly random sampling and annual certification process

  • Investment Risk Monitoring, including:

    • Monitor, report, and propose resolution to exceptions for daily and monthly reviews, which may include internal limits, SMA restrictions, ETFs, and trade inspector, or other areas

    • Complete weekly Retail SMA model/clone review and escalate action items for approval

    • Assist team members and manager with day-to-day coverage or small projects as requested

    • Cross-train to provide team coverage for all areas

  • Ensure that procedures are documented, current and consistently followed and that checklists are completed in a timely and accurate manner

  • Identify areas to improve efficiency and accuracy with each of the assigned areas

  • Ability to multi-task and prioritize competing demands

  • Assume additional responsibilities as needed

WHAT WE ARE LOOKING FOR

REQUIRED:

  • 0-2+ years of experience

  • Bachelor's Degree or equivalent experience.

  • Strong organizational, interpersonal and communication skills

  • Personal initiative/problem solving skills/strong attention to detail

PREFERRED:

  • 2 years financial services experience and/or 1-2 years in a trading type environment preferred

  • Ability to multi-task and prioritize competing demands.

  • Work well independently, however, is expected to contribute in a team setting.

  • Moderate understanding of investment products and investment operations is desired.

  • Strong communication, organizational and interpersonal skills.

  • Solid analytical skills and attention to detail.

  • Strong computer skills, including proficiency with Microsoft Word and Excel applications.

#CD-LI1

#LI-HYBRID

At MFS, we are dedicated to building a diverse, inclusive and authentic workplace. If you are excited about this role but your past experience doesn't align perfectly, we encourage you to apply - you might be just the right candidate for this role or others.

What we offer:
  • Generous time-off provided: including "Responsible time off" for many roles, paid company holidays when the US Stock Exchange is closed, plus paid volunteer time
  • Family Focus: Up to 20 weeks of paid leave for new parents, back-up care program, dependent care flexible spending account, adoption assistance, generous caregiver leave
  • Health and Welfare: Competitive medical, vision and dental plans, plus tax-free health savings accounts with company contributions
  • Wellness Programs: Robust wellness webinars, employee assistance program, gym reimbursement through our medical plans, fitness center discounts and more
  • Life & Disability Benefits: Company-paid basic life insurance and short-term disability
  • Financial Benefits: 401(k) savings plan, Defined Contribution plan- 15% of base salary invested into the Plan, competitive total compensation programs

Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for sponsorship.

MFS is a hybrid work environment (remote/onsite) unless otherwise stated in the job posting.

If any applicant is unable to complete an application or respond to a job opening because of a disability, please contact MFS at 617-954-5000 or email talent_acquisition@mfs.com for assistance.

MFS is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state or local laws. Employees and applicants of MFS will not be subject to harassment on the basis of their status. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. Please see the Know Your Rights: Workplace Discrimination is Illegal document, linked for your reference.

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