Dynamics Technical Lead

Our Team

Georgia-Pacific (GP) is among the world's leading manufacturers of bath tissue, paper towels, napkins, tableware, paper-based packaging, office papers, cellulose, specialty fibers, nonwoven fabrics, building products and related chemicals. Located in Atlanta, GA, we employ approximately 35,000 people. For more information, visit www.gp.com.

We are currently recruiting for a Full-time, Information Technology, Microsoft Dynamics 365 Technical Lead to support the GP Packaging and Cellulose Divisions. This role will be a subject matter expert on Microsoft Dynamics for Sales and Marketing as well as other supporting applications for Sales, Service and Marketing teams. This will be a hybrid role with an expectation of being in the office more than being remote, which usually equates to 3 days in the office per week.

The successful candidate must be a self-motivated, high-energy individual who can easily function in a high demand, performance-driven environment, be able to work on multiple tasks in parallel and meet deadlines in short time frames. Additionally, the candidate must combine strategic and economic thinking with the ability to work well with a range of business users to act as a change agent and MS Dynamics 365 leader as well as have strong communication, technical and design skills while working within a Product Based Delivery model. The candidate will work in a global organization with teammates in many time zones.

To learn more about how we create value, please visit our YouTube page: https://youtu.be/LK0fCJxXvpk

What You Will Do In Your Role

• Ability to engage with Customers and Business Analysts to understand the business needs, leverage D365 knowledge to guide the BA in documenting the requirements.
• Assist with designing and solutioning process by working closely with Solution Architect to positively impact the customer experience.
• Aid the developers with understanding the proposed solution by guiding them through the detailed technical requirements.
• Validate configuration/development, ensuring development meets or exceeds expectations and adheres to best practices.
• Work alongside Solution Architect for environment planning and management.
• Work with the development team to plan and manage all deployments.
• Participate in Scrum ceremonies, including daily stand-ups, grooming, and planning calls. Assist the Scrum Master in optimum assignment of tasks to the development team to have efficient outcome.
• Participate in a production support on-call rotation, be a point of escalation, aid in troubleshooting and diagnose user reported issues. Work with the development team for resolution/fix for the bugs/defects.
• Participation in an on-call rotation for 24x7 support

Who You Are (Basic Qualifications)

• Extensive experience configuring, customizing and extending MS Dynamics 365 Customer Engagement and the Power Platform
• Experience integrating Dynamics with external applications using CRM SDK and web services and APIs
• Experience with designing, developing and testing plugins/custom workflow activities with C#
• Experience using MS Power Automate/Flow to design and develop complex Power Automate Flows
• Experience programming with HTML, CSS, JS, ReactJS
• Experience working with relational databases and database design using MSSQL or mySQL

What Will Put You Ahead

• Bachelor's degree in technology related field or Microsoft Dynamics certifications
• Experience with Microsoft Power Apps Portal or Power Pages
• Experience in Power BI design, building and maintaining interactive charts and dashboards
• Experience with SSIS for data transfers
• Experience working with XrmToolBox
• Experience utilizing Canvas Apps and PCF controls
• Experience with large scale Microsoft Dynamics 365 deployments and administration
• Experience with production support processes utilizing tools such as Azure DevOps for software development using Agile methodology
• Experience using Git or ADO
• Experience supporting Marketing, Sales, and Customer Service teams with processes in Microsoft Dynamics CRM

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are

As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products. In addition to the products we make, we operate one of the largest recycling businesses. Our more than 30,000 employees in over 150 locations are empowered to innovate every day - to make everyday products even better.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Equal Opportunity

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results. Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aqui, or tu).

#LI-GM1