New

Customer Service Representative

Staffmark Group
$20.00-$20.00
life insurance, vision insurance, paid time off, paid holidays, 401(k), retirement plan, employee discount
United States, California, Commerce
Jul 11, 2025
Staffmark is seeking a detail-oriented and customer-focused Customer Service Representative to support daily sales operations and client communications. If you're a strong communicator with a problem-solving mindset, this could be the perfect opportunity for you! Schedule: 8:00 AM - 4:30 PM \| Monday - Friday Pay Rate: $20.00/hour Responsibilities: Respond to all customer inquiries, orders, and complaints promptly and professionally Generate and distribute key sales operation documents, including invoices, contracts, pick lists, packing lists, and returns Guide and escalate complaint resolution to ensure high levels of customer satisfaction Provide internal branches and customers with accurate data and supporting documentation as needed Follow up on outstanding issues with customers, branches, and shop/yard operations Document and report any conditions affecting customer satisfaction Handle after-hours calls (e.g., security or customer concerns) in select branches May be responsible for opening and closing facility operations Perform additional tasks and administrative duties as assigned Qualifications & Skills: Excellent verbal and written communication skills Strong attention to detail, adaptability, and organizational skills High emotional intelligence and ability to collaborate across teams Basic proficiency in Microsoft Office; experience with Infor and Salesforce CRM is a plus Familiarity with operational processes (deliveries, pickups) in a rental or construction-related environment preferred Minimum 1 year experience in customer service, inside sales, or sales desk role (equipment rental industry experience a plus) Must have reliable transportation Why You'll Love This Job: We offer a comprehensive benefits package to support your health, financial goals, and work-life balance. Benefits include medical, dental, and vision insurance; life insurance; short-term disability coverage; and a 401(k) retirement plan. You'll also enjoy weekly pay every Friday, access to employee discount programs, and opportunities to earn referral bonuses. Interested? Click "Apply Now" and a dedicated recruiter will be in touch to discuss this amazing opportunity. The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee. The range listed is just one component of the total compensation package for our employees. Based on the details of your position, we provide a variety of benefits to our employees, including medical, dental, and vision plans, pre-tax savings plans, pre-tax parking and commuter plans, supplemental health and welfare plans, a retirement savings plan, an employee assistance program, pet insurance, and paid holidays. Other rewards may include short-term incentives and paid time off. After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Staffmark Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations. To read our Privacy Notice for Candidates and Employees/Contractors, click here. By applying for this job, you agree that you may receive both AI-generated and non-AI generated calls, text messages, or emails from Staffmark Group and/or its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our general Privacy Policy at Privacy Policy - Staffmark