Troubleshooter II

Hanover, NH

On both a scheduled, work order basis and in response to emergency, unanticipated building structural, mechanical, electrical, plumbing, fire protection or security system failures or damage, performs maintenance and repair to College academic, administration, and residential buildings, structures, and related fixtures and utilities, using a variety of trade practices associated with occupations such as plumbing, electrical, air conditioning, carpentry and other related trades. Works with the best interests of the customer and college in mind while working to exceed customer expectations.

Must have successfully completed the following training prior to performing work to which the training relates:

Dartmouth College is an equal opportunity employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of sex, race, color, national origin, religion, age, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status.

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

UNION POSITIONS ARE AVAILABLE TO SEIU UNION MEMBERS ONLY DURING THE FIRST WEEK OF POSTING. AFTER ONE WEEK OF POSTING, IF THE POSITION HAS NOT BEEN FILLED INTERNALLY, IT IS OPEN TO THE GENERAL PUBLIC AND OTHER MEMBERS OF THE DARTMOUTH COMMUNITY. OPEN TO UNION MEMBERS.

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy

Learn from Troubleshooter III technician via working with and understanding procedures.

Work with and mentor Troubleshooter I, explaining the procedures being performed and the reasoning behind those actions.

We are actively striving to make Campus Services a desired place to work in the Upper Valley, a place where people feel welcomed, where they can be their authentic selves, be heard, and feel accepted. We want this culture to be felt by those who receive our services. The way we treat one another should be the same way we treat our customers.