Assistant Director, Development (Donor Experience Officer)

Georgia State University
$65,000 - $70,000
vision insurance, tuition assistance, 403(b)
United States, Georgia, Atlanta
1 Park Place (Show on map)
Jul 15, 2025
Description : Assistant Director, Development - Donor Experience Officer Law Development & Alumni Affairs Georgia State University Reporting to the Assistant Vice President for Development, the Donor Experience Officer (DXO) will focus on qualifying and soliciting leadership annual giving prospects ($1,000-$10,000) for the College of Law and leading the Law Firm Campaign. As we gear up for the next campaign, this position will help fill the gap in the donor pipeline and serve the need to grow and expand the donor base. The DXO will achieve this by identifying, cultivating, soliciting and stewarding donors through various mediums, including face-to-face meetings, phone calls, texting, social media, mail, video conferencing and email. Through the DXO program, this position will work closely with the central Annual Giving department, the lead DXO and DXOs in other cohorts to ensure all donor experience strategies are executed properly. The DXO will also collaborate with the Annual Giving team to utilize existing central technologies that assist outreach efforts. The two primary goals of this position are to assist with donor pipeline development and identify major gift leads for development officers. WHAT MAKES Georgia State University A Great Place to Work: Would you be interested in attending an award-winning research university for free? Our Tuition Assistance Program lets employees take classes for free. At Georgia State University we emphasize work-life balance. With excellent benefits, competitive pay and an exciting location, Georgia State University could be the place for you. Georgia State offers competitive pay and benefits including: * Paid Leave Time * Comprehensive Health, dental and vision insurance Coverage * 403(b) and Pension plans And that's not all; visit our benefits page at: http://www.gsu.edu/hr/benefits/index.html Examples of duties include: Solicitation and Qualification: Manage a portfolio of approximately 500 current, lapsed and prospective leadership annual giving donors for the College of Law. Cultivate relationships with these donors via phone, email, texting, LinkedIn, mail, Zoom, ThankView, local in-person meetings and other industry communication tactics. Solicit College of Law donors to make new gifts, renew or upgrade their contributions, focusing on securing gifts in the $1,000-$10,000 range. Conducts 10-15 face-to-face or virtual visits per month, consistently raising $450K-$749K per year. Appropriately steward closed gifts and promote philanthropic opportunities such as the Law Firm Campaign, college giving priorities, crowdfunding projects, and Georgia State Day. Collaborate with Prospect Management and Research to update, adjust and maintain the donor portfolio. Actively solicit, cultivate, qualify (or disqualify) major gift donors and hand off prospects based on their interests, capacity and propensity. Identify new sources of support for individual giving and strategically move donors up to major gift levels. Actively hand off prospects to major gift officers based on the donor's interests, capacity and propensity. Ensure effective prospect tracking, record keeping and reporting aligned with the metrics and reporting guidelines from University Advancement. Liaison to Special Audiences: Collaborate with unit partners to identify, qualify and solicit prospects for special projects as assigned. Hold regular meetings with development officers to discuss strategy and overall goals. Research industry standards, trends and breakthroughs to implement best practices. Manage the Law Firm Campaign. Work closely with additional Donor Experience Officers, the Senior DXO and Annual Giving partners to ensure all technology and strategies associated with DX are executed properly. Stewardship Coordinate and assist donor stewardship programs for leadership annual giving prospects. Ensure that donors receive proper recognition and documentation for their gifts. Draft correspondence to donors and prospects. Disclaimer: This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee's direct supervisor. Disclaimer : This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee's direct supervisor. Qualifications : Minimum Hiring Qualifications: Bachelor's Degree and one year of experience; or a combination of education and related experience. Preferred Hiring Qualifications: Preference will be given to candidates with experience working with donors. Knowledge of the Salesforce application software UCI Ascend. College/Business Unit : College of Law Department : Law Development Location : Atlanta Campus Shift : Monday - Friday: 8:30 am to 5:00 pm, may include nights and weekends to meet position duties. Salary : $65,000 - $70,000 FLSA Status : Exempt Job Type : Full Time (Benefits Eligible) Job Posting : 07/15/25, 4:00:00 AM Closing Date : 07/22/25, 3:59:00 AM Preferred Hiring Qualifications : . Special Instructions : To be fully considered for this position all candidates must submit the following at the time of submission: * A complete and accurate GSU application. Resume, Cover Letter (Recommended) Final candidates must provide three professional references. #LI-KH1 Georgia State University Values : COMMUNITY: Fostering a distinctive shared identity and common purpose across our multi-campus university, IDENTITY, PLACEMAKING & BELONGING: Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, and civility, TRANSFORMATION: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better place INTEGRITY: Adhering to our values, mission, and the truth through respectful cooperation and effective stewardship of resources, EXCELLENCE: Achieving the highest standards and distinction in teaching, research, and service, STRATEGIC INNOVATION: Embracing invention and creativity in the pursuit of meaningful discovery using our collective talents USG Core Value Statement : The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653. Equal Employment Opportunity : Georgia State prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy),, sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions., This prohibition applies to faculty, staff, students, and all other members of the Georgia State community, including affiliates, invitees, and guests. Further, Georgia State prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law,, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract. Background Check : Successful candidate must be able to pass a comprehensive criminal background investigation and other background searches as applicable to the job such as credit check and Motor Vehicle Record. Clery Disclosure of Campus Security Policy and Campus Crime: Georgia State University is committed to its students' and employees' safety and security. It complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) to provide information on certain crimes on campus. This position may be designated as a Campus Security Authority, ensuring that reported crimes are routed to the appropriate University office. Please note, Georgia State University's career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires. Georgia State University is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.