Manager, Quality

Wabash
United States, Indiana, Goshen
2581 East Kercher Road (Show on map)
Sep 17, 2025
About the Role: The Quality Manager is accountable for those activities which have a bearing on product integrity and reliability through specific policies and procedures consistent with the overall objective of delivering products of the highest possible quality. Your Responsibilities: Reports on the performance of the Quality System to management for review and as a basis for improvement of the Quality System Interacts with supply base ensuring the quality of product and service meets or exceeds the requirements of Wabash Develops, directs, and supports the Quality Department associates including weld technicians Assists in the development of the Production Teams Participates in the development of work instructions Maintains customer contact Develops and maintains an internal auditing system Participates in the Customer Quality Systems Audits and the development of corrective action plans for deficient areas Investigates and reports on all customer complaints and concerns Tracks plant quality and warranty metrics and reports to plant management on a regular basis Manages and maintains quality databases and systems Defines and executes long-term quality system strategy Detailed warranty engagement including customer interaction & action plans to improve performance Drives continuous improvement within operations through real time process control and lean manufacturing techniques Provides vision and leads efforts on data collection to ensure shop floor process effectiveness Influences design to drive process capability Other duties as assigned Let's Talk About Your Qualifications: Bachelor's degree in engineering, manufacturing, or related field. 5 to 10 years related manufacturing experience -- automotive, heavy equipment, OEM manufacturers 5 years of management or supervisory experience leading quality department associates Knowledge of production processes, quality control concepts, lean manufacturing and other techniques for maximizing the effective manufacture of goods Knowledge of business and management principles involved in strategic planning, allocation of resources and coordination of personnel Redesigns systems and processes to increase effectiveness Management of ISO 9001:2008 CQE, CQM certification desired CWI certification desired Leadership Attributes: At Wabash, we pride ourselves on being empowering, and there are some things we feel very strongly about: Embrace Diversity and Inclusion -- Solicit and respect the input of others, celebrate differences, and strive for transparency and inclusiveness Seek to Listen -- Actively listen to reach the best solution and make the strongest decisions Always Learn -- Strive to improve; do not quit or settle for the status quo Be Authentic -- Demonstrate honesty, incredible energy, and grit in everything you do Win Together -- Collaborate, seek alignment, and excel at cross-group communication to success as one team and One Wabash Join us in turning ideas into world-changing realities. Curate and build your high-impact professional career at Wabash! Affirmative Action/EEO Statement: Wabash is committed to providing equal employment opportunity for its associates and applicants without regard to race, color, religion, sex, age, national origin, veteran status, disability, or other protected class or activity under federal, state, or local law. All employment decisions must be based on neutral, legitimate criteria. All employment policies and rules shall be applied equally to similarly situated associates. #LI-Onsite #LI-RM1