Information Governance Compliance Coordinator

Cooley is seeking an Information Governance Compliance Coordinator to join the IG & Privacy team.

Position summary: Cooley Information Governance & Privacy embraces a culture of customer service excellence and all members of the department are expected to move this agenda forward. To that end, the IG Compliance Coordinator is expected to recognize that the Cooley Information Governance and Privacy department is a service organization first and foremost and will be evaluated on this requirement equal in importance to the technical or operational responsibilities outlined later in this document. The IG Compliance Coordinator coordinates activities associated with client file transfers, intake of electronic file transfers for lateral attorneys, records retention, and compliance with records standards.

Position responsibilities:

• Communicate with attorneys and business professionals regarding lawyer mobility records issues (i.e., client file transfers for active and inactive electronic client records)
• Handle intake of electronic documents and emails for lateral attorneys including uploading such materials into iManage
• Handle transfer of electronic documents and emails including downloading such materials from iManage
• Coordinate the transfer of print records
• Assist in the development of records retention procedures
• Communicate with attorneys and other department business professional team members regarding records retention issues
• Coordinate records on retention activities per firm policy and procedures
• Coordinate the destruction of print records
• Coordinate approval process for optional electronic root folders
• Review requests for new print folders to assure compliance with records standards
• Responsible for data entry, data analysis, implementation of legal holds, facilities document collection/production/destruction related to court orders and security of documents per various PII provisions
• Field and resolve questions, comments and/or concerns pertaining to the Information Governance Department's policies and procedures relating to lawyer mobility, retention, and standards
• Assist in the development of training, procedure manuals and guidelines
• Liaise between attorneys, paralegals, secretaries, administration, as well as other records business professionals to ensure that comprehensive central records services are equitably, promptly, and efficiently provided
• Encourage team behaviors to achieve organizational goals
• All other duties as assigned or required

Skills & experience:

Required:

• After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications
• Available to work overtime, as required
• 2+ years direct applicable experience (e.g., records experience, technology experience or a combination of records and technology experience)
• Previous experience with complex electronic records management systems
• Required to participate in a 7x24 on-call rotation

Preferred:

• Bachelor's degree
• Previous experience in a large multi-office law firm
• Previous experience coordinating work with others
• Experience coordinating the implementation of new technologies
• Knowledge of SQL programming

Competencies:

• Effective oral and written communication skills
• Exhibit initiative and self-motivation and the ability to work independently and exercise independent judgment
• Ability to plan and organize and attention to detail
• Ability to perceive and analyze problems, develop alternatives and make or recommend sound decisions
• Ability to coordinate the resources available for an effective program
• Professional demeanor and an ability to maintain pleasant working relations with all levels of personnel
• Demonstrated team player
• Reliable and cooperative manner and ability to work well under pressure
• Ability to keep current with new developments, master new technologies, and adapt to change
• Comfortable working in a fast-paced environment where priorities change frequently

Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE.

The expected hourly pay range for this position with a work schedule of 40 hours per week is $30.00 - $43.50 ($62,400.00 - $90,480.00 annually). Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.

We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 20 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.