OME Business Services Manager

Job Summary:

The University of Colorado School of Medicine seeks a full-time Business Services Manager to join its dynamic Office of Medical Education (OME), which includes the Undergraduate Medical Education (UME) MD program, Graduate Medical Education (GME), Office of Research Education (ORE), CAPE Simulation Center, Medical Scientist Training Program (MSTP), Continuing Medical Education (CME), and other educational programs. Reporting to the Program Director of Finance and Administration, this pivotal role provides strategic and operational leadership across key business areas including staff supervision, financial planning and analysis, procurement, contract management, and scholarship administration.

The Business Services Manager will oversee and develop financial reports, lead process improvements, and ensure compliance with university policies while fostering a high-performing team that delivers exceptional service to OME faculty, staff, students, and partners. This individual will independently lead initiatives across operations, finance, procurement, contracts, and scholarships, effectively communicating findings and influencing diverse stakeholders through presentations and reports. A mission-driven professional with a strong focus on collaboration, innovation, and continuous improvement, the Business Services Manager thrives in a fast-paced academic medicine environment and is enthusiastic about leading their team through change to advance institutional success.

Supervision Received: Reports directly to the OME Program Director of Finance and Administration.

Supervision Exercised: This position supervises three (3) full-time exempt professional staff. May manage additional direct reports through time and as the business requires.

Key Responsibilities:

OME Business Services Supervision & Operations

• Supervise and support a team of three or more full-time exempt professionals, including hiring, onboarding, training, workload management, performance coaching, and leave administration.
• Foster a collaborative, customer-focused team environment through clear communication, high service standards, and effective leadership through organizational change.
• Collaborate across OME teams to support organizational goals and contribute to planning, reporting, and documentation in coordination with the Program Director of Finance and Administration.
• Identify and implement process improvements to enhance operational efficiency, including the development, management, and auditing of standard operating procedures (SOPs), while ensuring effective communication and stakeholder engagement.

Procurement, Invoice and Contracts Management

• Oversee procurement and contracting processes, ensuring staff are well-trained, workflows are efficient, agreements are properly executed, and expiring contracts are proactively managed.
• Approve financial transactions, including requisitions, invoices, reimbursements, and journal entries, while guiding staff on best practices for tracking, reconciliation, and accounts receivable management.

Financial Management

• Support the development of the OME annual budget and labor planning process in collaboration with the Program Director of Finance and Administration and HR partners.
• Train business services staff and stakeholders on financial reporting and regularly review financials to ensure transparency and informed decision-making.
• Oversee financial transactions, including journal entries and funding distributions, ensuring accuracy and compliance with university policies and procedures.
• Maintain and apply working knowledge of key financial systems (CU-SIS, HCM, and general ledger) to support data analysis, reporting, and variance analysis for strategic financial planning.
• Maintain accurate records to support accreditation, audits, and compliance with university policies.

Scholarships

• Oversee the full lifecycle of scholarship administration, including staff training, process documentation, accurate tracking and reporting, and collaboration with Advancement to support donor stewardship and respond to inquiries.

Work Location:

Hybrid - this role is eligible for a hybrid schedule of 3 days per week on campus and as needed for in-person meetings. Additional on-site days may be required as needed. Please see the campus-wide policy for additional information.

Why Join Us:

Join the Office of Medical Education (OME) at the University of Colorado Anschutz Medical Campus; a vibrant and growing hub supporting a diverse range of programs including the Offices of Undergraduate Medical Education, Medical Scientist Training Program (MD/PhD), Graduate Medical Education, Research Education, Continuing Medical Education, and the Center for Advancing Professional Excellence (CAPE). With over 350 faculty and more than 100 staff and student appointments, OME is dedicated to fostering lifelong learning for students and physicians across Colorado. This is an exciting time to join the team, as OME's growth is driving the expansion of the Business Services team, with an emphasis on collaboration and meaningful impact. Be part of a mission-driven environment committed to advancing medical education and making a difference in academic medicine.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options
• Dental: Multiple plan options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year (unlimited maximum accrual)
• Holiday Days: 10/year
• Tuition Benefit: Employees have access to this benefit on all CU campuses
• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications:

Minimum Qualifications:

• Bachelor's degree in Finance, Accounting or Business Administration from an accredited college or university.
• At least 5 years of professional experience working in finance, accounting or a directly related role which includes at least one year of managing professional full-time staff.

A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

• Master's degree in Business Administration, Management, Finance, Analytics or related field.
• Experiencing managing complex teams and guiding others through change.
• Experience with the University of Colorado systems, policies and procedures.
• Experience analyzing, preparing and presenting financial data.

Knowledge, Skills and Abilities:

• Ability to effectively manage and build a cohesive and collaborative team.
• Impeccable analytical skills.
• High level of professionalism and discretion in handling sensitive and confidential data.
• Ability to establish and maintain effective working relationships with constituents throughout the organization.
• Outstanding customer service skills.
• This individual must be able to work effectively and in a professional manner with university and school leadership, faculty, staff, residents, students and the community.
• Demonstrated commitment to work with individuals from various backgrounds and who have different work styles.
• Advanced level/skill in Microsoft Office (Excel, Access, Outlook, Word). Working knowledge of PowerBI a plus but not required.

How to Apply:

For full consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position

2. Curriculum vitae / Resume

3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: Lucinda Allen, Lucinda.allen@cuanschutz.edu

Screening of Applications Begins:

Immediately and continues until position is filled. For best consideration, apply by 07/30/2025.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as $75,642 - $96,217.

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator

Equal Employment Opportunity Statement:

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.