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Procurement Operations Specialist II (Raleigh, NC)

Western Governors University
life insurance, flexible benefit account, parental leave, paid time off, paid holidays, sick time
United States, North Carolina, Durham
Jul 25, 2025

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Grade: Professional 306 Pay Range: $60,300.00 - $90,500.00

Job Description

Job Duties

  • Executes the supplier registration process by processing registration within metrics and ensuring the records are complete, accurate, and compliant.
  • Processes requisition and purchase order requests within metrics and ensures the requests are complete, accurate, and compliant.
  • Conducts invoice and purchase order discrepancy reconciliations within metrics in collaboration with Accounts Payable, stakeholders, and suppliers.
  • Works closely with stakeholders and suppliers to provide support, training, and guidance on procurement-related matters.
  • Maintains a good understanding of procurement systems to ensure seamless operations, including managing procurement software, such as punchout catalogs and third-party ordering sites, verifying data accuracy, and providing updates as needed.
  • Monitors the procurement inbox and takes action on assigned emails or emails related to assigned areas of responsibility.
  • Monitors procurement spend on Procurement Cards and follows up with stakeholders to verify and reconcile transactions.
  • Coordinates with internal stakeholders to help manage the funding, administration, and distribution of gift cards.
  • Assists in developing internal procurement training and delivery to university stakeholders and suppliers.
  • Provides support for and execution of all requisition types within the source-to-pay process.
  • Performs research within procurement systems to provide stakeholders with relevant decision-making information.
  • Effectively communicates financial information to relevant stakeholders.
  • Performs other job-related duties as assigned.

KSAs

  • Ability to communicate effectively and professionally with stakeholders, suppliers, and other team members
  • Knowledge of procurement processes, systems, and software
  • Attention to detail and a high level of accuracy
  • Strong organization and documentation skills
  • Ability to manage multiple tasks, prioritize effectively, and complete tasks by assigned due dates
  • Ability to follow processes and learn quickly
  • Proficiency in Microsoft Office Suite, especially Excel and Word
  • Strong decision-making skills
  • Advanced knowledge of the procure-to-pay process
  • Technical skills related to procure-to-pay solutions

Minimum Qualifications

  • Bachelor's Degree in Business Administration, Supply Chain Management, or related field
  • 1 year of experience in procurement or supply chain management
  • Experience in executing the procure-to-pay process and related systems
  • Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager.
  • Must currently reside in, or be willing to relocate to, the Raleigh, North Carolina area within 90 days of offer acceptance.
  • Ability to work onsite at the Raleigh, NC office four (4) days per week with the option to work remotely on Fridays, as scheduled by the department.

Preferred Qualifications

  • Master's Degree
  • 3 years of experience working with procurement and ERP systems (e.g., Workday, e-Procurement software)
  • Certification in procurement or supply chain management (e.g., CPSM, CPIM) or related field
  • Higher Education procurement experience
  • Basic Accounting knowledge
  • Ability to travel for team meetings, projects, or professional conferences

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

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Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

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