Senior Director Health System Patient Access

The Senior Director Health System Patient Access is responsible for product and program management of a portfolio of patient access and affordability solutions that create new sources of income. The role is responsible for driving innovation and commercialization of products that enable growth for Cencora and its health system customers. This role works closely with commercial business unit leaders to ensure alignment, execution and adoption of solutions and initiatives.

This role is United States remote and within all 50 states.

• Has ownership for solution development of a portfolio of complex, high impact products (one or more) and commercialization of new offerings that meet customer needs while creating new sources of income for Cencora, and achieving goals set for new income sources.
• Ensures solution 'builds' are in alignment with overall business and Cencora strategy.
• Leads collaboration with broader Solution team to discover new solutions, novel approaches to existing problems, formulating effective new ideas and innovative processes for product development, marketing, branding, etc.
• Continuously evaluates ideas within the Innovation process, quantifying market demand, defining opportunities and identifying product/market fit for Cencora.
• Responsible for financial performance of assigned products, including business case development and overall P&L management. Define and track success metrics through Objectives and Key Results (OKRs).
• Keeps all new projects in line with the company's purpose and maintains consistency with the company's message and brand.
• Within their solutions portfolio, follows customer responses to new ideas, tracks and analyzes the success of new programs, and adapts according to customer adoption.
• Leads teams that execute and support products in assigned portfolio, both through direct management and cross-functional leadership.
• Within their solutions portfolio, monitors research and development of other organizations to spot trends in innovation and supplement research findings in the company's industry. Uses this data to educate sales, adjust strategy, and support Cencora's ability to win.
• Evaluates opportunities to buy, build or partner with other organizations to accelerate growth and amplify Cencora's unique value in the market.
• Develops go-to-market strategy, value proposition and messaging, partnering with commercial partners (marketing, communications, sales, commercialization) to make Cencora a market leader in given solution space.
• Provides feedback to leadership on the progress of innovation and recommends adjustments to the pace or direction of new projects as needed.
• Must be located near a major airport and ability to travel up to 50%.
• Performs related duties as assigned.

Education:

• Bachelors degree required, advanced degree highly preferred, such as MBA, MHA, MS, PharmD, RN,
• 3-5 years of progressive leadership experience
• Strong understanding of the strategic execution of patient access and affordability programs within health systems
• The following are not required but are a "plus" for candidates
• Health system-based specialty / retail pharmacy experience
• Health system infusion pharmacy experience
• Product management training and / or experience
• MBA or advanced business degree
• Lean six-sigma or similar process improvement certification
• Located near a major airport and ability to travel up to 50%

Skills and Knowledge:

• Polished communication skills, capable of effectively interfacing with high level leadership within the company and client health systems
• Highly effective at team management and creating an engaged work environment
• Ability to execute with excellence and drive accountability in a fully remote team
• Highly proficient in product development, process mapping and change management
• Excellent organizational and project management skills
• Functions as a self-starter and capable of independent work
• Ability to coordinate work across multiple business units / entities (i.e. pharmacy, clinic, payers, central support, health-system leadership, internal teams)
• Exhibits strong technical proficiency including the ability to build and manage reporting Excel and business intelligence tools
• Experience working with electronic medical records and retail pharmacy systems
• Strong understanding of the following:
• Industry tools available to support patient access
• Pharmacy revenue cycle
• Outpatient / specialty pharmacy purchasing and class of trade optimization
• 340B program principles
• Navigation within electronic medical records and the chart review process
• Pertinent payer, manufacturer, regulatory and legislative trends
• Contracting strategy and negotiation
• Applicable regulatory, compliance and privacy standards

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

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