Lead Mail Associate

Responsibilities:

• Responsible for receiving, sorting, and distributing incoming mail (e.g. letters, parcel, U.S. Postal,UPS ,FedEx and interdepartmental mail) to appropriate recipients and departments.
• Make timely collection of outgoing mail. Prepare and process outbound courier shipments using computer or service provider's equipment.
• Strong communication skills, both verbal and written, are vital for interacting with customers,coworkers and other stakeholders.
• Ability to troubleshoot issues and resolve problems effectively.
• Track and maintain records and logs of mailing.
• Perform accurate data entry as needed.
• Responsible for inventory control of mail and shipments supplies.
• Responsible for creation and processing of Postage Reports and Month Billing Reports.
• Pick up and deliver supplies to designated location as needed for mailing projects.
• Other duties as assigned.

Qualifications:

• High School diploma or GED equivalent required.
• Experience in a mail room or experience at FedEx and/or UPS.
• Proficiency in MS-Office: Word, Excel, Outlook, and Power Point.
• Ability to appropriately handle confidential and highly sensitive material. Excellent communication skills.
• Ability to exercise independent judgment regarding ethical practices and conflict resolution.
• Ability to effectively work individually or in a team environment.
• Competency in performing multiple functional tasks.
• Attention to detail.
• Ability to handle mail or hand cart, as well as flatbed.
• Must be able to lift up to 50 pounds.