Operations Coordinator - BWH

PRINCIPAL DUTIES AND RESPONSIBILITIES:

SERVICE:

The Perioperative Operations Manager is a process driven role and is responsible for ensuringthat the Perioperative team members are attended to in a professional manner. The Perioperative OperationsManager is responsible for responding to the needs of team members in a timelymanner and maintains a professional and friendly demeanor at all times. The Operations Manager will work cohesively as a member of the Patient Care Team and willtake a proactive role in ensuring the smooth and efficient operation of the unit. Maintains hospital service standards, with particular attention to personal/behavioral, staffteamwork, and patient-staff interaction guidelines.

OPERATIONS AND FINANCE:

Works cooperatively with the Perioperative Project Manager, Nursing Directors, and Nursing Finance Manager to develop andmaintain systems for collecting information to measure unit (s) of productivity. Monitorsmanagement report expenditure, reports findings to Nursing Director and initiates plan asappropriate. Assists with the collection and analysis of budget information. Completes weekly payroll(s) and enters data for schedules and actual staffing into Kronos system. Maintains staff records (i.e. use of sick time, FMLA, per diems, time schedules, staff turnover,license renewal, in-services/competencies, educational records). Meets with Perioperative Project Manager on a frequent basis and as needed toensure consistency of processes.

DATA MANAGEMENT:

Manages relevant databases, promotes security of information along with maintainingand auditing data to ensure quality control of systems. Primary systems includescheduling, payroll, and patient classification. Develops and maintains systems to ensure confidentiality and integrity of patient record incompliance with hospital policies, procedures, and standards. Contributes to the development of policies, procedures and systems which assure theeffective operational functioning of the unit. Produces and maintains management data related to the operational needs and projects.

HUMAN RESOURCES:

Oversees the maintenance of confidential personnel, changes of status, terminations andpersonnel requisitions. Ensures completion of Annual Infection Control, Fire and Safety, OSHA, and other regulatoryrequirements and maintains records. Participates in hiring, terminating, and performance evaluations of personnel as directed. Schedules and approves changes, as appropriate. Oversees and/or coordinates department orientation. Supports Staff as a resource in information systems.

QUALITY:

Collaborates with Project Manager and Nursing Directors to keep unit regulatory ready, demonstrating knowledge ofregulatory guidelines and ability to participate in unit quality programs. Participates in quality improvement projects. Member of Safety Committee, as assigned.

OTHER DUTIES:

Participates on Nursing, Hospital, or Partner's Healthcare System teams, as appropriate. Assists Project Manager and Nursing Directors in creating and implementing systems with filing and distributionof information (i.e. policy changes, announcements, staff meeting minutes and maintainsbulletin boards, email lists, and manuals.) Completes special projects. Develops and participates in projects to enhance operations. Performs other duties, as assigned.

QUALIFICATIONS:

• Bachelor's Degree required.
• 1-2 years of healthcare or unionized staffing experience, or related experience preferred. Direct Perioperative/Surgical experience a plus.
• Strong analytical, organizational, interpersonal, and demonstrated customer service skills required.
• 5+ years of equivalent systems, management, or supervisory leadership skills may be substituted for a bachelor's degree.
• Prior long-term job commitment demonstrated (3+ years).
• Current Kronos Advance Scheduler/UKG experience preferred.
• Payroll, Staffing and Schedulingexperience preferred.