Medical Office Clerk * Health Promotion

Decypher is a leading integrator of professional, technology, and management solutions and services. We provide our services globally to Federal, Commercial, Local and State clients. Our employees are our most valuable asset and play an integral role in the success of Decypher and our clients. Working at Decypher is not a job, but a career where your talent and energy is respected, and you can personally make a difference. Decypher invites you to join our professional team.

Decypher is seeking a Medical Office Clerk - Health Promotion to support Naval Medical Center Camp Lejeune in Jacksonville, North Carolina. U.S. Citizenship is required.

Qualifications

• Education/Degree: High School Degree General Educational Development (GED) equivalency,

At Decypher we believe that equal opportunity fuels innovation by using the strengths of individual differences. Therefore, we strive to provide a welcoming and inclusive work environment. Decypher is fully committed to a program of equal opportunity for all applicants and employees and will actively carry out all federal and state regulations and executive orders. We apply our equal opportunity policy to all employment decisions.

Responsibilities

• Greets patients/visitors at a clinic front desk; checks in patients for patient encounter.
• Answers main office phone line.
• Schedules medical appointments and determines patient eligibility for services as needed.
• Obtains documentation as requested by healthcare providers.
• Performs other administrative and clerical duties in support of the medical care and operational support.
• Creates appointment schedules and templates in patient appointment computer system.
• Conducts end-of-day process and close of business and resolves any delinquent or pending appointments in computer system.
• Monitor the entry of non- MHS Genesis Health Educator awareness classes data into the Health Promotion Productivity Database.
• Generate a non-MHS Genesis Health Educator Productivity Report and submit to the department secretary the 1^st working day of each month for the preceding month.
• Review the Health Promotion and Wellness department's Televox appointment reminder report daily and contact patients who cancel their appointment and offer to reschedule.
• Perform patient appointment reminder calls each month. The contractor shall confirm the patient's appointment date, time, location and cancel/reschedule at the patient's request.
• Call patients each month to solicit them in making a wellness appointment or to enroll them in an appropriate departmental intervention program.
• Create, monitor and maintain all patient appointments, provider schedules and schedule templates in MHS Genesis.

This job description is not intended to be all inclusive. Therefore, the employee may be requested to perform other reasonable duties as assigned by the immediate supervisor or other management as required.

Note: This position is expected to be filled at a later date. Applications are still encouraged, and qualified candidates will be contacted when the hiring process begins.