Mobile Team Leader-Blood Donor Services

Inova Blood Donor Services is looking for a dedicated Mobile Drive Team Leader to join the team located at 45745 Nokes Blvd #160, Sterling, VA 20166: This role will be Full Time: Days and Shift times will vary

Inova is consistently ranked as national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities.

Mobile Team Leader Job Responsibilities:

• Oversees and assists team members in assigned functional area, which may include but not limited to, ensuring team is meeting key-deliverables and quality standards, addressing and resolving challenges, managing and tracking performance, and assisting in time management and scheduling; escalates issues to senior leaders as needed.
• Assists with personnel functions on Mobile Blood Drives and at Fixed Site Donor Centers to include leadership and direct supervision of daily staff performance and competency; Provides on-site blood drive management to ensure seamless high quality blood drive.
• Interfaces with mobile staff, Donor Specialists and Drivers daily to ensure successful outcome of mobile drive; Ensures adequate coverage of team members to effectively manage workload/workflow; Ensures all staff arrive on time at mobile drives and donor centers and all required equipment is available and in good working order. Receives and greets volunteer blood donors and confirms donor identification.
• Supervises staff's work assignment based on experience to routinely ensure work completed with minimal assistance; Monitors complaints monthly; Serves as a liaison between the Mobile Blood Drive Account Managers, Mobile Blood Drive Coordinators and Donor Center Account Manager (proper directions, forecast, and hours) Identify successes and changes that need to be made for next blood drive or donor shift by providing documentation on daily summary report form from blood drive coordinator and donor center
• Participate in monthly Team Leader, monthly collections meeting Team Leader/Recruitment meeting.
• Other duties and responsibilities as assigned.

Minimum Qualifications:

• Minimum Education: High School diploma or equivalent
• Years of Experience: 2 years of relevant experience
• Certification: Basic Life Support
• License: Valid Driver's License in good standing

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