New

Office Representative - Women's Health

UVM Health Network- Porter Medical Center
$20.52 - $30.49 / hr
United States, Vermont, Middlebury
Aug 19, 2025
$3,000 Sign on bonus! For eligible external candidates JOB DESCRIPTION: The Receptionist serves as the first point of contact for patients and visitors at our OB/GYN clinic. This role is responsible for providing exceptional customer service, managing front desk operations, assisting the clinical staff with administrative tasks. The ideal candidate is professional, compassionate, and able to handle sensitive patient information with discretion. KEY RESPONSIBILITIES: Greet patients and visitors in a warm, professional manner Answer incoming calls, schedule appointments, and route messages appropriately Verify patient demographics and insurance information Collect co-pays and manage daily cash reconciliation Maintain patient confidentiality in accordance with HIPAA regulations Coordinate patient check-in and check-out processes Assist with medical records requests and documentation Communicate effectively with clinical staff to ensure smooth patient flow Monitor waiting room activity and respond to patient needs Perform general office duties such as filing, scanning, and faxing EXPERIENCE: Functional grasp of standard written and verbal English, good spelling, accomplished at basic business math. Must meet and deal successfully with a wide variety of people. Medical terminology preferred. Physician office experience preferred.