Area Meeting & Events Coordinator - Loews Hotels Universal Orlando

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our "power of we" culture.

Are you looking for a place where you can bring your authentic self to work every day andbe able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.

• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.

• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.

• We invest in training and development opportunities for all team members.

• We promote social responsibility by being a good neighbor in the community.

• We care for you, just as we care for others.

Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement
• Pet Insurance and Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Team Member Hotel Rates, other discounts, perks and more

What We're Looking For:Loews Hotels & Co seeks a detail-oriented team player to support the day-to-day operation of the Meetings & Events department while contributing to the delivery of exceptional experiences for both clients and team members alike.

Who You Are:

• Dedicated to the details and the deadlines, always looking to dot every 'i' and cross every 't' in a timely manner
• Excellent communicator with an ability to adapt to the communication styles of others
• A highly motivated self-starter seeking an opportunity to learn and grow
• A service professional with a passion for hospitality

What You'll Be Doing:

• Provide administrative support to department managers as assigned
• Responsible for sending daily and weekly reports to all pertinent hotel departments, including group resume packets, Banquet Event Order packets, event posting reports, change logs, etc.
• Maintain the accuracy of the BEO master book (updating guarantees, replacing revised/original BEO's)
• Assists in the preparation of Banquet Event Orders, including inputting revisions and marking changes
• Answer phones and respond to client facing email correspondence
• Review resumes and BEO's in detail to determine needs and assist with facilitating them with the Meeting & Event/Catering Manager's assistance
• Prepares site visit and planning visit packets
• Respond to external and internal requests, emails, or other needs in manager's absence
• Complete Amenity Forms, Write Amenity and Welcome Cards, Collect any custom amenity items and relay to Food & Beverage Department for delivery
• Coordinate internal meetings
• Provide onsite event support as needed and determined by Director of Meetings & Events
• Compile property specific reports or data sets and disseminate as needed
• Other duties as assigned

Your Experience Includes:

• 1 Year of Hospitality Experience
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)
• Knowledge of Hotel Operational Systems, such as Delphi, preferred
• Able to work a flexible schedule, including weekends and holidays

Reports to: Director of Meetings & Events