Associate Analyst - Division Order

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Summary:

Energy Transfer Crude Marketing, LLC is looking for an Associate Division Order Analyst to join our Division Order accounting team in Houston, Texas. We encourage a culture of inquiry by always asking why, transforming data into meaningful information, and leveraging technology to streamline our processes.
Our Division Order Team, part of the accounting organization, supports the Partnership's crude oil marketing lease acquisition business. As an Associate Analyst in the Division Order Team, you will play a pivotal part in ensuring accurate and timely payments for crude oil and maintaining a high level of customer satisfaction. This position reports to the Division Order Supervisor and will collaborate closely with management, other analysts, and related teams to drive growth within the group and promote enhanced team outcomes. If you have strong analytical skills, attention to detail, excellent communication skills, and a strong work ethic, this is your chance to make an impact and contribute to the success of the organization.

Essential Duties and Responsibilities:

As an Associate Analyst, you will support division order activities, assist with owner inquiries, review title documents, process ownership transfers, and maintain ownership records.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.
The requirements for this position are listed below:

Managing Daily Processes:

• Manages daily task process for incoming division order work items
• Manages daily incoming phone and email inquiries from customers and royalty owners

Ownership Deck Management:

• Assist in setting up and maintaining division of interest ownership decks
• Collaborate with internal teams to ensure accurate ownership data

Division Order Document Analysis:

• Review and analyze division order title documents, including Title Opinions, Pay Sheets, Deeds, Assignments, Wills/Probate Records, etc.
• Work closely with owners and operators to ensure proper documentation is received

Owner Account Setup and Payments:

• Facilitate timely and accurate payments to owners
• Collaborate with appropriate teams to ensure correct setup of owner accounts

Provide Exceptional Customer Service:

• Promptly researching and responding to owner inquiries

Collaboration and Support

• Assist and support the Royalty Hotline by handling owner relations inquiries
• Support the execution of group goals and standards and assist the team where needed to ensure goals are met
• Collaborate with other internal teams as needed to resolve cross-functional inquiries and issues

Technology

• Stay current with accounting systems and data transformation tools, driving adoption of new features and functionalities to optimize team performance

Projects:

• Facilitate effective and productive project meetings by engaging stakeholders, preparing relevant documentation, and following up on action items and key outcomes
• Assist with special projects as needed, ensuring prompt and efficient delivery

Reporting:

• Review, analyze, and perform on monthly departmental reporting

Key Attributes

• Consistently fulfills commitments, maintains transparency, and meets deadlines
• Works well in a fast-paced, dynamic environment, responding to change with professionalism and a positive solution-oriented attitude
• Significant level of personal accountability and ownership to identify and address issues with minimal oversight, and assist in implementing innovative solutions for process improvement
• Embraces and adapts to changes with enthusiasm, contributing to a culture of innovation and efficiency
  Takes initiative to learn various systems and processes
• Assumes personal ownership of development and learning
  Drives communications with other teams/functions as needed
• Cultivates and maintains productive relationships with internal counterparties to enhance process improvements that are in the best interest of the company
• Navigates stressful situations professionally, aiming for optimal outcomes
• Accepts feedback professionally and translates it into positive changes in behavior and performance