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Acute Care Technology
At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.
At ZOLL, you won't just have a job. You'll have a career-and a purpose.
Join our team. It's a great time to be a part of ZOLL!
Job Summary
This position is an opportunity for a talented contracts professional and experienced people manager to serve in an impactful role in the medical device industry supporting ZOLL's Acute Care Technology division. The Senior Director of Global Sales Contracts Administration will lead a team of contracts professionals responsible for negotiating and administering revenue generating commercial contracts at ZOLL. This role collaborates with our Legal, Sales, Marketing, and Finance departments to ensure that sales contracts, proposals, negotiation processes, and contract administration follow company policies and procedures and adhere to legal requirements. This role directs the development of global policies and processes that govern the contracts administration staff and provides guidance on contract terms and the assessment of contract proposals. This role will utilize expert knowledge of a contract life cycle, types of contracts, and applicable government regulations throughout the world to lead and develop strategies for negotiation of complex or high-value contracts and agreements to meet business objectives and streamline and standardize our global contract processes.
Essential Functions
Ensure that operating standards, procedures, and key performance metrics for the Contracts department are consistent with industry best practice. Guide and advise contracts team regarding contract drafting, negotiation, and lifecycle management. Manage escalations and priorities from Sales, collaborate cross functionally with other internal teams to improve processes and achieve company objectives. Lead a global team to:
Prepare and negotiate sales contracts (including direct sales to end customers and distribution agreements). Ensure terms and conditions of all global sales agreements are consistent with business strategies and objectives. Analyze and mitigate potential business risks involved with specific contract terms. Be accountable for the terms and conditions in ZOLL's sales contracts. Timely respond to RFP solicitations and the execution of contracts and supplemental agreements. Manage process for on-boarding business partners. Monitor contracts and agreements to ensure that all deadlines and conditions described in documents are met. Manage the life cycle of sales contracts and distribution agreements. Implement new processes and procedures to ensure standardization and gain efficiency in the contracting process. In conjunction with the legal department, review and update contract and agreement templates. Screen customers and business partners to ensure compliance with applicable regulations. Create risk assessments and review with sales leadership to resolve contact disputes during contract negotiations. Perform other duties as assigned.
Required/Preferred Education and Experience
Bachelor's degree required. MBA and/or J.D. preferred, NCMA certifications is a plus. Experience managing a large team of contracts professionals. 10+ years of qualified experience in contract negotiation, management, and administration.
Knowledge, Skills and Abilities
Experience in designing and delivering training programs. Collaborative, consensus builder. Ability to balance risk and reward during contract negotiations. Strong interpersonal and communication skills. Keen attention to detail, with an ability to spot issues. Demonstrated ability to analyze complex contract clauses. Hands-on workstyle. Capable of meeting deadlines in a fast-paced, growing global environment. Excellent organizational and leadership abilities. Knowledge of industry's legal rules and guidelines. Knowledge of DCMA/DCAA U.S. Government contracting preferred. Experience with international markets.
Travel Requirements
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives. #LI-AD1 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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ZOLL Resuscitation
Aug 20, 2025