MANAGER OF FAMILY SUPPORT PROGRAMS

JOB ANNOUNCEMENT

MANAGER OF FAMILY SUPPORT PROGRAMS

DEPARTMENT OF FAMILY AND SUPPORT SERVICES

Bureau of Gender Based Violence

Number of Positions: 1

(additional vacancies possible pending budget approval)

Starting Salary: $121,668.00 - $137,532.00

Applications for this position will be accepted until 11:59pm CDT on 09/03/2025

Under direction, functions as a senior level manager, managing staff and directing the functions and operations of a major division or program within the Department of Family and Support Services, and performs related duties as required.

ESSENTIAL DUTIES

* Directs the work operations and administrative functions of a major social service division, overseeing strategic plan development and program design to ensure the division's established objectives in meeting the needs of the community are met

* Provides oversight in the development and implementation of policies, procedures, and quality work standards for the effective administration of programs and services

* Oversees managerial staff responsible for supervising staff engaged in executing work plans, performing work operations, and providing services to clients

* Directs the preparation and administration of the division's budget and implements fiscal and budgetary controls to ensure monies are fully optimized and leveraged

* Identifies and implements strategies to promote awareness of division programs and services (e.g., outreach campaigns, coordination with stakeholders, etc.)

* Evaluates the ongoing effectiveness of programs and services ensuring alignment with departmental, local, and federal requirements as well as community needs

* Directs the monitoring, compliance, and evaluation of delegate agencies responsible for the delivery of social service programs and services

* Analyzes legislative proposals for impact on division operations and prepares recommendations identifying program impact

* Creates linkages and collaborative partnerships with stakeholders (e.g., sister agencies, community groups, private sector companies, etc.) to promote program continuity and the development of quality services and programs

* Keeps abreast of best practices, benchmark, and innovative programs and services to identify trends in programmatic and service areas and implements changes to policies and procedures and performance and service standards as appropriate

* Represents the department in meetings, planning groups, and work groups to discuss development of program policies, programs, and services

* Prepares various comprehensive management reports including programmatic, budgetary, and performance-based

* Participates in the hiring and performance evaluation process for subordinate staff and makes recommendations for disciplinary action, as required

Additional duties may be required for this position

Location: 1615 W Chicago Ave

Days: Monday - Friday

Hours: 9:00am - 5:00pm

THIS POSITION IS EXEMPT FROM THE CAREER SERVICE

MINIMUM QUALIFICATIONS

* Graduation from an accredited college or university with a Bachelor's degree or higher in the Social Sciences, Human Services, Business Administration, Public Administration, or a directly related field, plus five (5) years of experience in the planning and administration of a social or community service program, of which three (3) years are in a management/supervisory role related to the responsibilities of the position

SELECTION REQUIREMENTS

This position requires applicants to complete an interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position, will be selected.

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APPLICATION EVALUATION: Initial evaluation will be based on the information provided on the application and the documents submitted. Department of Human Resources staff will review applications after the final posting date. Staff will follow all required employment/hiring plan provisions, federal, state, and local laws, and collective bargaining agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago

COMMITMENT TO DIVERSITY: To further our commitment to hiring applicants with diverse experience, the City of Chicago has adopted ordinances 2-74-020 and 2-74-075. The ordinances provide a preference to applicants who meet the minimum qualifications and who are veterans of the Armed Forces of the United States, residents of Socio-Economically Disadvantaged Areas (SEDA), and/or Chicago Public School (CPS) high school graduates. These hiring preferences do not apply to bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. The learn more about our hiring processes, please click here.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago in an Equal Employment Opportunity, Military Friendly, and Fair Chance Employer.

City of Chicago

Brandon Johnson, Mayor