System Analyst I

Systems Analyst I

Position Summary:
The Systems Analyst I is responsible for managing customer requirements from inception through delivery. Acting as a liaison between customers and the development team, this role ensures requirements are clearly defined, documented, and met throughout the software development life cycle. The Systems Analyst I works closely with developers, quality specialists, and other team members to support successful product delivery while keeping pace with evolving technology and business goals.

What You'll Do:
* Serve as the point of contact with customers, government, or industry representatives throughout project duration
* Analyze user needs, workflows, and problem areas to define clear requirements
* Translate documentation, business logic, and system capabilities into design, implementation, and maintenance requirements
* Create software requirements specifications, use cases, and user stories
* Participate in backlog refinement, defect reviews, and release planning sessions
* Conduct and review requirements and design sessions
* Ensure accuracy and compliance of new or modified software with requirements
* Develop and maintain end-user support or training documentation
* Contribute to SDLC process improvements and collaborate with project team members through all phases
* Support customer demos and presentations as needed

What You Bring:
* Bachelor's degree in computer science, information systems, computer engineering, electronics engineering, or related field; or equivalent work experience preferred
* 0-2 years of analytical experience with exposure to the full software development life cycle
* 1-2 years of experience in one or more technology areas: databases (SQL Server, Oracle), programming (.NET, Java), markup languages (XML, HTML, SGML), GUI development, or publishing tools preferred
* Familiarity with SDLC practices, Agile/SCRUM methodologies, and requirements documentation (use cases, design documents, test cases)
* Basic to intermediate skills with Microsoft Word, Excel, SharePoint, and requirements management tools (TFS or similar)
* Strong problem-solving, analytical, and communication skills
* Ability to explain technical requirements to both technical and non-technical stakeholders
* Collaborative mindset with the ability to work independently and within a team

Work Environment:
* General office setting with extended computer and phone use
* May occasionally require overtime, weekends, or holidays to meet deadlines
* Infrequent travel by car or plane for customer meetings may be required

Benefits:
* Flexible scheduling
* Unlimited PTO
* Health/Dental/Vision Insurance with company allowance
* Retirement plan (401K) & Employee Stock Ownership Plan (ESOP - Employee Owned)

What You May Have Done in the Past:
* Worked as a business or systems analyst translating requirements into functional documentation
* Assisted with software development, testing, or deployment projects
* Supported Agile or SDLC practices in a project team environment
* Developed use cases, change requests, or technical documentation for enterprise software

Equal Opportunity Employer:
O'Neil & Associates, Inc. is an equal opportunity employer, providing equal employment opportunities to all qualified individuals without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, Vietnam Era or other eligible veteran status, or any other protected factor. Applicants must be authorized to work in the United States without sponsorship.