Customer Service Representative

Staffmark is seeking a friendly and detail-oriented Customer Service Representative to join our team and provide top-notch support to medical device customers via phone and email. In this role, you will act as the first point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive experience with our company.

Pay: $16.00/hour

Shift: 1st Shift | Monday - Friday

Responsibilities

• Respond to customer inquiries via phone and email in a professional and timely manner.
• Provide accurate information about products, services, and policies.
• Document customer interactions and maintain detailed records in company databases.
• Assist with basic clerical tasks such as filing, data entry, and processing orders.
• Collaborate with team members and other departments to resolve customer issues.
• Maintain a high level of customer satisfaction while adhering to company procedures.
• Follow company policies and compliance standards specific to the medical device industry.

Qualifications & Skills

• High school diploma or GED required.
• Basic clerical experience preferred.
• Strong computer skills, including Microsoft Office and email systems.
• Excellent verbal and written communication skills.
• Ability to multitask and handle a high volume of customer inquiries.
• Strong problem-solving skills and attention to detail.
• Positive attitude, professionalism, and ability to work well in a team environment.
• This role has no lifting requirements.

Why You'll Love This Job

Staffmark offers a comprehensive benefits package to support your health, financial goals, and work-life balance. Benefits include medical, dental, and vision insurance, life insurance, short-term disability coverage, and a 401(k) retirement plan. You'll also enjoy weekly pay every Friday, employee discount programs, and opportunities to earn referral bonuses.

Ready to join the team? Click Apply Now, and a dedicated recruiter will connect with you to discuss this exciting opportunity!

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