Sales Manager

Royal Orleans Hotel

The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel. Located on the most fashionable corner, St. Louis at Royal, the hotel has received the four-diamond luxury award for over 30 years and has earned the Pinnacle Award for meeting services. Our full property renovation incorporates modern amenities with classic design in our guest rooms, including iconic wrought iron balconies and redesigned public spaces inspired by liveliness of the area's culture through various color palettes and artwork.

Omni Royal Orleans' associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Royal Orleans Hotel may be your perfect match.

The Omni Royal Orleans is searching for a Group Sales Manager to join their team!

The Group Sales Manager creates group revenue for the Hotel by developing the Group Market Segment both with the emphasis on Group production, especially for short-term and higher rated, less price sensitive business within a specified geographic territory, concentrating on the solicitation of new profitable business. This sales manager will work to achieve monthly room night goals, develop and implement sales action plans, maintain positive interdepartmental communications and to complete special projects as assigned by the Director of Sales and Marketing.

This position is eligible for the Omni Hotels & Resorts Sales Incentive Plan and there is a limited Work-From-Home incentive after 90 days of employment.

Adhere to all of the various written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
• Meet or exceed weekly, quarterly and annual sales goals, targets and initiatives.
• Develop, actively solicit, and map group business accounts per defined territory.
• Maintain a complete database of accounts in defined territories.
• Identify and qualify potential prospects through participating in telemarketing, tradeshows, sales blitzes and other sales initiatives.
• Maximize outcome of all sales initiatives by following up on leads, following up with clients in-house to identify additional business opportunities and aggressively managing accounts.
• Follow all Group Sales Standards of Operation and policies and procedures (generating and completing all necessary forms, correspondence, etc.).
• Properly convey rate and package information within approved limits to maximize and protect our overall resort revenue yields.
• Perform in a manner that demonstrates the philosophies of The Power of One and Omni Hotels in a professional manner to clients and potential clients at every opportunity.
• Maintain customer relations, GSO relations, trade relations, industry relations and staff relations.
• Promote all Omni Properties and offer information to clients to cross sell the brand, as well and promote other memberships and relationships available for members at participating hotels.
• Work closely with all departments such as Convention Services and Reservation Sales departments to ensure that all details are communicated for to ensure a successful meeting experience.
• Perform other tasks as needed or directed to ensure effective Hotel operation.

• Bachelor's degree (B.A.) from four-year college or university in business, communications, or hotel management preferred
• Two years or more related experience in sales work at a conference hotel.
• Must have experience in "cold call" solicitation, contract closing, site inspections/visits with clients, setting up fam trips and contract negotiations.
• Participate in development training through OBCR and ongoing with Omni Hotels & Resorts.
• Remain current with all pertinent computer software programs and equipment
• Have working knowledge of all departments, the Resort and its amenities.
• Participate in all sales meetings and line-ups.
• Submit SMART Plans & Development Goals, and Market Place Action Plans yearly.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement