Store Management Training Program - Delaware County

Maximize sales through superior store conditions, competitive awareness, sales & merchandising programs, effective ordering and monitoring direct store deliveries.

Control department labor dollars by ensuring effective scheduling and performance standards

Control shrink/gross profit by ensuring proper product handling, receiving, pricing integrity and ordering

Maintain clean, orderly, appealing and hazard free work areas and merchandising policies & procedures. Ensure a safe environment for customers and associates

Ensure total store compliance with policies, procedures and laws as required by Federal, State or Municipal Law.

Cultivate and maintain superior customer relations through polite and efficient handling of customer inquiries and complaints, attention to Associate appearance and behavior and maintaining service level standards.

Foster harmonious Associate Relations with active listening to Associate concerns, as well as overseeing and participating in Associate selection, orientation, Training / Development, performance appraisal, counseling, recognition programs, service awards, etc.

Perform total store management responsibilities as required.

Manage, implement and maintain high standards of Food Safety and sanitation in all areas of the store to be in compliance with all Federal, State and company policies / procedures.

Respond to incoming customer connection reports and ensure responses to all service issues.

Maintain a friendly, professional and well organized image in all areas.

Control the loss of Store money through proper handling of refunds, deposits, etc, while ensuring all applicable service/office personnel are trained.

Oversee store payroll process to ensure accuracy and compliance. Troubleshoot payroll problems.

Ensure efficient use of supplies: proper bagging techniques, cart control and laundry.

Serve as custodian of store records including: store cash, grocery receiving, payroll and personnel.

Supervise Fuel Stations

Review work schedule, check the equipment and supplies required to perform the work scheduled, comply with PPE requirements.

Enter orders, schedules work/production, supervise and train Associates receive/stores/stocks items.

Unload trucks with pallet jack, breakdown pallets and stack U boats. Stock store and verify store presentation.