Service Coordinator

What you will do

The Service Coordinator will handle a variety of duties and responsibilities for coordination of inspection and service appointments.

How you will do it

• Coordinate schedules for inspection and service technicians
• Confirm appointments by calling the customers.
• Coordinate subcontractors.
• Run reports to review service technician activity.
• Ensure all required Inspections are scheduled and completed each month.
• Work with customers to implement schedule changes.
• Make sure that emergency issues are prioritized and handled on a timely manner.
  

What we look for

Required

• High School Degree or equivalent.
• Dispatching experience within a high-volume service industry.
• Minimum 2 years related experience.
• Intermediate experience working with Microsoft Excel and working with computers/technology.
• Good typing skills (30 words per minute minimum).

Preferred

• Associates or Bachelor's preferred.
• Experience working in a SimplexGrinnell District or in a fast-paced work environment.
• Use of ACE/Oracle systems preferred.
• Product knowledge of life safety (fire alarm & sprinkler) equipment

HIRING HOURLY RANGE: $27.50--41.25 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us