Senior Human Resources Generalist
![]() | |
![]() United States, New York, Syracuse | |
![]() | |
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
JOB SUMMARY Administer human resources policies and programs, balancing employee advocacy and business operating needs. Promote equity, fair treatment, and positive employee relations and ensure compliance with state and federal employment laws. Provide comprehensive HR support, directly or indirectly to a designated client group in the area of recruitment and retention of critical talent, continuous performance coaching and management, pro-active issue/problem identification and resolution, and coaching and development for more effective leadership decision and communication skills. Understand and support the accomplishment of business priorities. Build credible relationships with Business Leaders allowing for better decisions and organizational effectiveness. Involved in solving complex HR-related issues. Work independently with minimal guidance. May act as a resource for colleagues with less experience. MAJOR DUTIES AND RESPONSIBILITIES Provide guidance to management and employees on human resources issues, employment law, and develop new programs and initiatives to meet management needs Generate solutions and implements with input from more senior HR teammates Anticipate and plan for long-term human resource needs and trends in partnership with business management Assist in the formulation of objectives for personnel policies & procedures and manpower goals Assure company policies are administered fairly and consistently throughout the area of responsibility Effectively communicate and execute necessary changes to policies and procedures Perform advanced employee relations functions including support and counseling regarding personnel and job related conflicts, problem solving and dispute resolution, managing employee performance issues, review and assessment of termination requests; conduct exit interviews Conduct complex/sensitive employee related investigations Handle workers compensation, first report of injury database and safety regulations process Coordinate the administration of all Leave of Absence programs and processes including transitional work and accommodations Conduct open enrollment and other benefits related programs as needed Conduct employee and supervisor training including benefits, policies and procedures and prevention of harassment and discrimination Ensure timely and accurate entries to the HRIS database Ensure timely and accurate payroll entry for designated client group Perform audit and compliance functions as requested on items such as audit reports verification, commission reports and payroll information Maintain employee records in compliance with state and federal requirements Assist in the management and execution of bonus plans, merit processes, and routine/special request reports Assist in the annual budget planning process as needed May recruit and staff from internal and external sources All other duties as requested REQUIRED QUALIFICATIONS Required Skills/Abilities and Knowledge Ability to communicate orally and in writing in a clear and straightforward manner Ability to communicate with all levels of management and company personnel Ability to deal with the public in a professional manner Ability to maintain confidentiality of information Ability to make decisions and solve problems while working under pressure Demonstrated PC skills and MS Office skills Ability to prioritize and organize effectively Ability to show judgment and initiative and to accomplish job duties in a timely manner Ability to work independently Knowledge of local, state and federal employment laws and procedures Knowledge of recruitment trends and technologies Knowledge of state and federal wage and hour laws Demonstrated knowledge of staffing and employment practices Demonstrated knowledge of employee relations procedures and applicable law Demonstrated Consultative and coaching skills Demonstrated Analytical skills Demonstrated Business Acumen Demonstrated Project Management skills Knowledge of cable television products and services a plus Required Education Bachelors degree in Human Resources, Business, or related field or equivalent experience Required Related Work Experience and Number of Years Human Resources Generalist experience - 5+ PREFERRED QUALIFICATIONS Preferred Skills/Abilities and Knowledge Valid driver's license with satisfactory driving record within company required standards preferred Preferred Education Certifications for Human Resource Professionals (PHR, SPHR) preferred WORKING CONDITIONS Office Environment Travel Required #LI-MS1 HGN345 2025-61199 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $68,300.00 and $120,010.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. |