Department Secretary

Boston Medical Center
United States, Massachusetts, Brighton
Sep 11, 2025
POSITION SUMMARY: To function as a member of the administrative team and complete all daily tasks to ensure smooth day-to-day operations in busy practice located in Brighton, MA. Position: Department Secretary Department: Psychiatric Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Answers, triages, and routes telephone calls appropriately; takes messages, follows through with each message, ensuring that the appropriate physician/staff member received the information. Provides routine information to callers. Prepares the daily schedules for the office, pulls and prepares the patient charts, ensuring that the proper chart has been selected and the appropriate paperwork has been attached to the chart (i.e., encounter form, etc.) Greet patients and complete check-in process. Verify patient demographic and health insurance information. Collect Copayments and balances. Schedules patients' appointments and appropriate testing for patients as directed. Organizes and updates files, charts, and records Responsible for stocking of supplies Performs other duties as requested JOB REQUIREMENTS EDUCATION: Education from approved medical administrative program or equivalent High School Diploma or equivalent EXPERIENCE: 1 to 3 years of experience as a Medical Secretary Experience with electronic medical record strongly preferred (Athena a plus) Experience with Microsoft Office, Word, Excel and Outlook Solid communication and interpersonal skills, ability to communicate with tact, courtesy and professionalism, and full understanding of HIPAA guidelines Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.