New

Preferred and Small Business Banking Training Specialist

Western Alliance Bancorporation
dental insurance, tuition assistance, 401(k)
United States, Arizona, Chandler
3033 West Ray Road (Show on map)
Sep 15, 2025
Job Title: Preferred and Small Business Banking Training Specialist Location: CityScape What you'll do: The Preferred and Small Business Banking Training Specialist will deliver engaging, end-to-end learning experiences designed to build foundational knowledge, skills, and confidence among entry-level and early-career employees. In this role, the Preferred and Small Business Banking Training Specialist will facilitate both classroom and virtual training sessions, applying adult learning principles to create a positive and inclusive learning environment. They will focus on helping participants connect course content to real-world performance, ensuring effective knowledge transfer and practical application on the job. The Preferred and Small Business Banking Training Specialist is responsible for establishing strong learner engagement, managing session flow, and supporting program objectives through consistent delivery practices. While primarily focused on facilitation, they will also provide feedback to content development teams and contribute to continuous improvement efforts by observing learner needs and sharing insights with peers and training leadership. Facilitate new hire and foundational training programs from start to finish, in both classroom and virtual formats. Organize session logistics, including rosters, training materials, technology, and communications. Build rapport with learners to encourage active participation and retention of knowledge. Collect feedback from participants and summarize data for program improvements. Support needs assessments by gathering learner data and observations. Document training outcomes and report on learner progress to managers. Strengthen facilitation skills through practice, feedback, and collaboration with peers and leaders. What you'll need: 1+ years of related experience in learning and talent development, public speaking, presentation skills, or similar or similar field. High school diploma required. Entry level to intermediate experience in financial services preferred. Entry level to intermediate Microsoft Office Suite skills. Entry level to intermediate knowledge and experience with facilitation techniques. Entry level to intermediate detail orientation and organizational skills. Entry level to intermediate analytical and critical thinking skills. Entry level to intermediate experience with managing and prioritizing tasks effectively. Entry level to intermediate public speaking experience preferred. Intermediate speaking and writing communication skills. Compensation: Hourly range for new hires is generally $26.40 - $32.61 for Las Vegas, NV. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned and restricted stock. Benefits you'll love: We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career! About the company: Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process. Western Alliance Bancorporation