Expense Reimbursement Specialist

SUMMARY:

The Expense Reimbursement Specialist is responsible for reviewing, processing, and reconciling employee expense and corporate credit card reports in compliance with company policies and regulatory requirements. This role ensures timely and accurate reimbursement to employees and supports audit and reporting functions related to travel and business expenses.

ESSENTIAL JOB FUNCTIONS / RESPONSIBILITIES:

• Review and process approximately 200 - 300 employee-submitted expense reports on a biweekly basis for accuracy, completeness, and compliance with company policy and procedures.
• Verify proper documentation, such as receipts and approvals, is provided.
• Responsible for understanding the chart of accounts and ensures the appropriate and consistent use of general ledger and responsibility centers.
• Responsible for understanding the procedures for payment, including but not limited to significant compliance, legal, and/or policy considerations.
• Understand the documentation expectations of the IRS, regulators, and Company policy & procedures.
• Be able to communicate expectations with employees and managers to ensure that appropriate documentation is included.
• Resolve discrepancies or issues with employees and managers regarding reimbursement submissions.
• Maintain accurate records and documentation for audits and internal controls.
• Monitor and report on trends in employee reimbursements (e.g., frequent errors, policy violations).
• Assist in developing or updating company reimbursement policies and procedures.
• Support month-end and year-end closing processes related to expense reimbursements.

QUALIFICATIONS:

EDUCATION & CERTIFICATIONS: (Minimum education required to perform the duties of this position)

• Associate's degree or equivalent with related experience and/or training; or the equivalent combination of education and experience.
• 2 years financial operations or administrative support, employee reimbursement experience required.

KNOWLEDGE, SKILLS & ABILITIES:

• Related Accounts payable or accounting experience preferred.
• Basic knowledge of related state and federal compliance regulations, and other Bank operational policies.
• Effective verbal, written and interpersonal communication skills.
• Proficiency in Microsoft Excel required. Knowledge in other MS Office applications preferred.
• Proven ability to work within a collaborative team environment.
• Knowledge of or ability to learn general ledger and various other systems and controls.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and deadlines.
• Effective organizational and time management skills.
• SAP Concur software experience preferred.

COMPETENCIES:

• Must have cyber security awareness to protect the digital environment, the Bank, and customers.