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CORE SERVICE SPEC IV

Johns Hopkins Medicine
medical insurance, tuition assistance
United States, Maryland, Baltimore
Sep 15, 2025

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Job Details

Requisition #:
657749

Location:
Johns Hopkins Health System,
Baltimore,
MD 21201

Category:
Clerical and Administrative Support

Schedule:
Day Shift

Employment Type:
Full Time


YOU BELONG HERE

What Awaits You?



  • Career growth and development
  • Employee and Dependent Tuition Assistance
  • Diverse and collaborative working environment
  • Affordable and comprehensive benefits package


Our competitive Benefit Package is designed to support the well-being and financial security of our employees. You can explore the details of our benefits offering by visiting the following link: https://jhhs.mybenefitsjhhs.com/

Summary:

Serve as a team leader and mentor for junior staff members. Identifies, analyzes and develops solutions to improve team related issues. Coordinate complex financial workup for consultations, ancillary and other related services per clinical scheduling protocols Oversees the preregistration process to completion which will include insurance verification, referral/authorization, precertification (when applicable), financial work-up, financial collection, informing patient of all financial liabilities and inputting documentation into appropriate computer systems for inpatient and outpatient services. Serves as a resource for patients and physicians to contact regarding financial inquiries within JHMI. Serves as patient advocate to ensure patients have access to the appropriate clinical services. Provide patients with educational material and physician information. Also provide directions to other affiliates and clinical locations when necessary. May be asked to perform scheduling functions when required. . Maintains financial records according to departmental protocol.

Education:

A.A. degree required (or 3 - 4 years equivalent work related experience may be substituted); B.A. degree preferred.

Work Experience:

Three (3) years related medical office, hospital, medical call center or similar customer service environment. Extensive medical insurance processing; medical billing experience preferred.

***Authorization to Work in the United States:Applicants who require sponsorship now or in the future will not be considered for this position.


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