Construction Software Product Specialist

Responsibilities:

• Provide classroom training to support Ziegler software and drone customers
• Manage and execute all preparation for customer training program
• Prepare all material, training aids and resources for each training session
• Develop training tools and applications to increase the skills set of external customers
• Work with Ziegler product managers and sales specialists to improve current product offering
• Represent Ziegler software technology products as they are sold to Ziegler's traditional contractor market and serve as main support contactfor all Trimble Business Center, Trimble Works Platform, VisionLink Productivity, and other software offerings for both Iowa and Minnesota
• Support and train customers on construction sUAS (drone) software (e.g., Trimble Stratus (Propeller) or Pix4D)
• Resolve customer problems in a timely manner (via telephone calls, job site visits, office calls, etc.)
• Assist sales specialists with onsite demonstrations and customer events as needed
• Travel to new customers' sites to provide in-field training after the sale
• Make sure all customers are using their equipment effectively in the field
• Work with organizations across the state to expand the knowledge of technology products
• Become an expert on each product within Ziegler's technology offering
• Test equipment and provide support on customer projects and/or new demonstrations
• Provide additional support to sales specialists as needed
• Work in a cooperative manner with team and superiors

Qualifications:

• 4 year College Degree in related field required
• Knowledge of and experience with Trimble and CAT software and drone products including: Trimble Business Center or other Trimble Software Products, Cat Grade, AutoCAD applications and interfaces, SaaS Drone/UAS/UAV software, Drone/UAS/UAV flight operations, Trimble Site Positioning Systems, Trimble and Cat 2D Laser and 3D GNSS Machine Control
• Ability to listen to and document Voice of the Customer (VOC) to proactively meet wants/needs within the contractor/construction markets
• Experience in construction industry preferred
• Exceptional communication skills and customer service oriented
• Proficient use of computer & Microsoft Office Suite
• Clean driving record
• Personal Attributes: Commitment / Dependability, Customer Focus, Learning Orientation, Problem Solving, Self-Confidence

Travel:

• Up to 25-50% travel

Minimum Physical Requirements:

• Standing, walking, using hands, talking, hearing.

• Working Conditions may be indoor and/or outdoor. Noise level may be moderate at times.

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.

SEE YOURSELF AT ZIEGLER

Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!

The pay range for this position is

Starting wage is dependent on skills, experience, education and location. Pay range may vary by 10% depending upon the applicant's location. Along with competitive pay, full time positions are benefits eligible which includes:

• Health, Dental, Vision and Life Insurance

• 15 days of PTO your first year, accrual starts day 1

• 9 paid holidays

• 401(k) plan with company contribution and match

• HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year

• Short-Term and Long-Term Disability Insurance, FSA & EAP

• Paid Parental Leave & Funeral Leave

• Fitness membership discount

• Education Assistance

At Ziegler Inc. we're committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.