Facilities Support Specialist

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

We are seeking a Mail Courier who serves as courier manager, record keeper, and customer service specialist. This role involves training across all Office operations, supporting core operational duties, and handling time-sensitive document delivery using specialized scanners. You will manage pickup and delivery of confidential packages throughout the Bay Area, maintain accurate records, and support cross-functional projects while demonstrating creative problem-solving skills and attention to detail.

Your day-to-day tasks will include:

• Load, unload, pickup and deliver important/confidential packages between Bay Area Square offices and individual employee addresses
• Assist mailroom with basic shipping and receiving processes and manage P.O. box operations
• Utilize delivery tracking software (OnFleet) for route optimization and maintain accurate transportation and tracking logs
• Complete mail tracking by recording accountable mail pieces and managing chain of custody documentation
• Replenish postage meters, maintain postal equipment, and update campus mail-route maps
• Move and set up materials, equipment, and furniture as needed for office operations
• Support cross-functional projects, events, work order tickets, and collaborate with various teams

Physical Demands and Work Environment:

• May be required to lift or move up to 40 pounds
• Flexible hours may be needed with core work during regular business hours
• Requires adherence to assigned routes and time schedules
• Must maintain safe driving practices and abide by all transportation laws

Required Qualifications:

• 1-3 years relevant experience
• Experience in a mail room environment
• Experience with administrative support
• Ability to ensure confidentiality when handling sensitive company, legal, and employee information
• Punctuality and ability to consistently meet delivery deadlines
• Data entry skills for logging and tracking mail and packages
• Excellent communication skills and customer service orientation
• High attention to detail and ability to work quickly and efficiently throughout entire shift

Preferred Qualifications:

• Experience with delivery tracking software or route optimization tools
• Basic knowledge of shipping and receiving processes
• Previous courier, mailroom, or logistics experience
• Familiarity with postage machines and postal equipment
• Experience with inventory management and record keeping
• Experience supporting office operations or administrative functions

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.