Global Head of Account Management - Emerging Segment

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. LSEG is a systemically important part of the global financial system. It is the UK's second largest financial services business by market capitalisation, and in the top 10 of the FTSE 100.

A major financial information provider, with extensive experience, deep knowledge, and worldwide presence across financial markets, LSEG enables businesses and economies around the world to fund innovation, manage risk and create jobs. LSEG has contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.

Through a comprehensive suite of trusted financial market infrastructure services - and its open-access model - LSEG provides the flexibility, stability and trust that enable its customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in London, with significant operations in 70 countries across EMEA, North America, Latin America, and Asia Pacific. The Group employs 26,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG.

The core values of the business are integrity, partnership, excellence, and change.

LSEG has demonstrated its successful strategy as shown in its strong financial performance. Post the Refinitiv acquisition, LSEG has shifted from a period of integration to transformation. The Group is a proven innovator with its market leading strategic partnership with Microsoft enabling next-gen data, analytics and cloud infrastructure solutions.

LSEG operates across the following divisions:

Data & Analytics: delivering data-driven insights, workflow and products to customers simply and flexibly so they can make better-informed decisions.

FTSE Russell: delivering category-defining indices across asset classes and investment objectives to create new possibilities for the global investment community.

Risk Intelligence: providing a comprehensive suite of screening, due diligence, verification and onboarding solutions, helping customers protect their businesses from a wide range of threats.

Markets: supporting customers across the end-to-end capital markets workflow, providing them with access to liquidity across multiple asset classes and regions; supporting their clearing and reporting obligations; and providing risk and balance sheet solutions.

Lead the global Account Management strategy for LSEG's Emerging Segment, with full commercial ownership of retention and growth across 16,900 high volume customers. This role oversees a book of business worth ~300m ARR and leads a ~110-person team across four strategic global hubs. It is responsible for defining and executing the commercial growth and retention strategy, shaping a globally consistent coverage model, and redefining the role mandate and performance standards of talent - contributing greatly to group-level revenue outcomes.

Key Responsibilities

Own revenue and commercial strategy for the Emerging Segment (~300M ARR) across D&A / FTSE
* Attract, develop, and retain top sales talent with digital-first skills and community expertise while fostering a culture of coaching, inclusion, and high performance with strong leadership succession.
* Lead global AM team to deliver on client renewals, upsell, and cross-sell targets
* Define and implement globally consistent coverage models that balance efficiency with customer intimacy
* Partner with Marketing, Sales, and Business Development to drive qualified pipeline to AMs
* Establish and monitor KPIs tied to productivity, engagement, and revenue delivery
* Lead integration of intelligent data driven signals and tooling to improve forecasting and close rates
* Represent the segment in investment, pricing, and product roadmap forums
* Demonstrate enterprise leadership by collaborating cross-functionally with Digital Customer Success, Product, Marketing, Sales, and eCommerce to deliver a seamless, high-impact client experience and shape LSEG's global digital sales and service transformation.

Experience required

Strong knowledge of digital selling models, B2B customer segmentation, SaaS growth levers, pipeline management, and commercial tooling (e.g., CRM, CPQ, engagement platforms).

Deep understanding of global capital markets and enterprise SaaS go-to-market strategies. Experience driving revenue through digital and hybrid sales. Global sales experience a plus.

Over a decade leading high-performing commercial teams across multiple geographies. Skilled in scaling teams, managing change, and driving outcomes in a metrics-based culture. Enterprise leadership values and mindset.

* Commercially minded and data-driven; able to translate insight into action and growth.
* Exceptional communicator and influencer across levels and functions.
* Inspiring leader with a passion for digital transformation and operational excellence.
* Comfortable navigating complexity and change in a fast-paced, matrixed environment.
* Embodies LSEG values: Integrity, Partnership, Excellence, and Change.

Compensation/Benefits Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.